Deepcar Medical Centre
271 Manchester Road, Deepcar, Sheffield, South Yorkshire, S36 2RAContact details and opening times
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Review titled Impossible to Book Appointments
Rated 2 stars out of 5
by Anonymous - Posted on 01 March 2023
Absolutely ridiculous system at this GP, if you call for an appointment you get told you can only do so by phoning at 8.30am. There is no call waiting system so you have to just repeatedly call and hope you are lucky. I called 172 times on this occasion and when I did get through they said there were no appointments left and I had to try again tomorrow. Very impractical when you work/have children, I sat for 30min doing this. Also they do not open all day every day, have few appointments outside of work hours and close the phones for the staff to have lunch! All very archaic. There should be a waiting system on the phone to book an appointment, appointments should be staggered release (maybe in the afternoon some for the following morning could be released?) at least 2 days a week with evening appointments up to 8pm (a colleague says hers is open until 9pm every night!) And staff should stagger lunch so there is always someone able to answer the phone. Working people often can only phone at lunch, the fact it closes is ridiculous. If you actually get to see a doctor they do seem good doctors...but that is if!
Visited February 2023
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