Delamere Medical Practice
Delamere Avenue, Stretford, Manchester, Lancashire, M32 0DFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very helpful
Rated 5 stars out of 5
by Mairead - Posted on 23 September 2024
The receptionist was extremely helpful in sorting out a referral issue and was very accommodating. Very grateful to have received such good service.
Visited September 2024
Delamere Medical Practice has not yet replied.
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Review titled Good receptionists
Rated 4 stars out of 5
by Anonymous - Posted on 08 October 2024
receptionist are respectful , professional and make you feel comfortable, when calling in i was advised and went through an online forum on the phone for a an appointment that is sooner.
Visited August 2024
Delamere Medical Practice has not yet replied.
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Review titled Helpful staff
Rated 5 stars out of 5
by F Leslie - Posted on 15 July 2024
I called into the practice late morning in the hope of being seen today The receptionist was very understanding, took all details and assured me a Dr would call me. The Dr called shortly after I arrived home, listened, gave advice and issued a prescription. A very friendly and efficient service. Thank you.
Visited July 2024
Delamere Medical Practice has not yet replied.
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Review titled Good Experience
Rated 4 stars out of 5
by Susan Bickers - Posted on 24 June 2024
The nurse explained everything in detail and whilst it took 2 months to get an appointment I accept that my issue was not a priority.
Visited June 2024
Delamere Medical Practice has not yet replied.
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Review titled Great Practioner & service
Rated 5 stars out of 5
by Miss C - Posted on 23 May 2024
Practioner showed care, skill and kindness, so important to patients in these challenging times. Service was prompt, professional, organised, efficient, great communication and delivered with integrity. Helpful, caring and kind. This encounter was great, and would like to receive this type of skill, care and good communication more consistently from the Practice as a whole Thankyou
Visited May 2024
Delamere Medical Practice has not yet replied.
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Review titled Very quick and efficient
Rated 4 stars out of 5
by Anonymous - Posted on 19 April 2024
Daughter (4 yo) had an ear infection and consequently could not hear. After contacting the practice I was told I would get a phone call from the on call doctor. The doctor called later that day and arranged an appointment within the hour. We got seen and appropriate medication prescribed which meant she had a quick recovery.
Visited April 2024
Delamere Medical Practice has not yet replied.
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Review titled Refuse private prescriptions
Rated 1 star out of 5
by Anonymous - Posted on 03 April 2024
I have the luck to have a private healthcare insurance through work, which also means I don't take up a space for someone who have to go through the NHS. Got a prescription for something that I could have got through the NHS, so nothing experimental, and apparently it's the practice policy to not accept them, but I have to pay for it once first. It's a cost I can't afford. So now I'm gonna have to get an appointment with a GP and it will probably be a few months and a lot of fighting my case - as it always is with this GP! - before I can get the help I need. And also, taking up a space to see a doctor I don't actually need to see for someone else to end up further back in the queue. I would not recommend this practice, and I will register with another one myself.
Visited April 2024
Delamere Medical Practice has not yet replied.
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Review titled decent practice
Rated 3 stars out of 5
by Anonymous - Posted on 07 May 2024
took a while to get a date but seen to quickly and professionally. would suggest giving patients options for what dates may be available to them as having to cancel and/or call to rearrange almost every time is a hassle and frustrating when you work full time
Visited April 2024
Delamere Medical Practice has not yet replied.
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Review titled Reception team with lack of knowledge
Rated 2 stars out of 5
by Anonymous - Posted on 07 March 2024
I had first appointment for my son. Doctor said he can't issue digital prescription directly to pharmacy and I have to visit medical practice to collect prescription. When I visited not sure what the receptionist checked, she said it's already been sent to pharmacy. I have context about doctor but her response was same. Then visited pharmacy, they said nothing sent to them. When I visited medical practice again, not sure what receptionist checked, she said something isn't right in system so she will inform me when it's ready to collect. Luckily I had called them via phone as well just before visiting. On call they said it's already printed. When I insisted to check printed copy, they finally found it. Conclusion: 1. Why can't doctor send prescription if I have already opted for that? 2. First time receptionist gave wrong info. Wasn't bothered to double check in system again. 3. Second time receptionist gave wrong info as well. If I wouldn't have called via phone they would have ask me pickup prescription again. So I saved 3rd visit. So 3-4 visits just to collect prescription? Really? Sort out if there are any process issues or train receptionist appropriately.
Visited March 2024
Delamere Medical Practice has not yet replied.
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Review titled Awaiting response for ongoing issue
Rated 4 stars out of 5
by Peter kinsella - Posted on 15 August 2024
Waiting for an appointment for a possible skin cancer issue, I have been sent this link to send a photo of the affected area but as yet have been unable to find where I can attach these photos.
Visited February 2024
Delamere Medical Practice has not yet replied.