Derby Road Group Practice
Derby Road Surgery, 27-29 Derby Road, Portsmouth, Hampshire, PO2 8HPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Outstanding service from reception team today
Rated 5 stars out of 5
by Anonymous - Posted on 18 June 2024
I called the practice as there was a shortage of one of my medications and my usual pharmacy (who are also excellent) had been unable to source it. The receptionist or care navigator I spoke to called me back, having spoken to the pharmacist at the surgery. As I understood it, they had called around to check the stock at other pharmacies to see if they could accept a script for a similar drug. This was above and beyond the call of duty, and I truly appreciated their kindness in doing so. They took the time to find a solution when GP surgeries are under a huge amount of pressure, and I wanted to leave them a heartfelt thank you!
Visited June 2024
Derby Road Group Practice has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by Rebecca - Posted on 14 July 2023
I visited on 12th of July, called for ear infection was told to come straight away, saw a lovely paramedic who prescribed antibiotics and gave me all the advice needed. From call to consultation was 30 minutes. Amazing service. Were often too quick to leave a bad review but I feel derby road is brilliant, so credit where credit is due.
Visited July 2023
Derby Road Group Practice has not yet replied.