Derby Road Health Centre
336 Derby Road, Lenton, Nottingham, Nottinghamshire, NG7 2DWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Staff not polite
Rated 1 star out of 5
by Anonymous - Posted on 22 August 2023
Had an appointment with a nurse but she was not polite at all. A very rude and non professional attitude was shown by her.
Visited August 2023
Review titled Derby Road Health Centre
Replied on 30 August 2023
Hello, Unfortunately as you have left this review anonymously and we have received no formal or informal complaint to the surgery, we cannot comment on the legitimacy of this review or provide any resolution. If you would like to raise a concern about any member of staff please do inform one of the care navigation team or email the surgery on nnicb-nn.contact-drhc@nhs.net
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Review titled Practice in decline
Rated 1 star out of 5
by Anonymous - Posted on 15 March 2023
Last time, when I ordered my repeat prescription online the GP did not approve it and send me a message asking me to see a GP. I stayed for 3 weeks without medication till I got an appointment with the GP. Now I was supposed to have a blood test on 28/02/2023, to be started on a new medication. On 27/02/2023 I was contacted to be told my appointment has been cancelled. I was able to make another one in two weeks time which is today, 15/03/2023, to my surprise wgen I woke up I found an sms, sent at 8:45, saying it is cancelled. Now I am calking the reception. It's been 44 mins and I am in queue position 3. This is the new system they introduced to pass their problems to the patient. It is frustrating..
Visited March 2023
Derby Road Health Centre has not yet replied.