Derwent Medical Centre
26 North Street, Derby, Derbyshire, DE1 3AZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Dehneez - Posted on 17 February 2025
With immense pressures that GP surgeries are under, I’ve always had a lovely experience with this practice. The reception team have always been polite and prompt, I know appointments are not in their control, but they’ve always done their best to help. I injured myself over the weekend and needed a tetanus vaccination and after 24-48 hours of going around in circles between 111 A&E walk in centres, I contacted my surgery first thing Monday morning. And while they had no appointments, the kind reception staff was able to get the nurse practitioner to contact me back to give me some advice, but then also promptly contacted me as soon as there was a cancellation so that I could come in for the vaccination. The team has always been exceptionally polite and professional and this was just another example of this.
Visited February 2025
Derwent Medical Centre has not yet replied.
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Review titled Great Service.
Rated 5 stars out of 5
by Neil Brookes - Posted on 11 October 2024
Attended the Surgery for appt with the Nurse. She was fantastic and a credit to the Nhs. We need more staff like the nurse I saw. Can’t praise her enough. She was thorough and interested in everything I needed. Thank you nurse J
Visited October 2024
Review titled Derwent Medical Centre
Replied on 16 October 2024
Dear Mr Brookes Thank you for taking the time to leave this positive review. We are very lucky to have such caring nurses working in our practice. Kind regards Sarah Morcom Practice Manager
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Review titled A really good practice!! All my neighbours are envious.
Rated 5 stars out of 5
by Sheila Marsden - Posted on 19 July 2024
I had to have some really tricky stitches removed from my head. The practice nurse did it over 2sessions. She also stayed on after her shift on the 2nd occasion so she could finish the job. All the while being caring and reassuring. Thankyou.
Visited July 2024
Review titled Derwent Medical Centre
Replied on 16 October 2024
Dear Marsden Thank you for taking the time to leave this positive review. It is always a pleasure to hear when we have gone above and beyond to care for our patients. I'm really glad you felt cared for and reassured. Kind Regards Sarah Morcom Practice Manager
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Review titled Lovely practice with kind nurses
Rated 5 stars out of 5
by Anonymous - Posted on 05 June 2024
I had my ears syringed as I had been suffering with wax buildup for quite some time and as someone with quite bad health anxiety I was pretty nervous. The nurse who did the procedure for me was very kind and made me feel at ease, as well as explaining how it would be afterwards and how to make sure my ears stayed clear and clean. She made sure I was fine as it was being done and afterwards as well.
Visited June 2024
Derwent Medical Centre has not yet replied.
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Review titled Good experience with Nurse
Rated 4 stars out of 5
by Anonymous - Posted on 11 June 2024
I had an ECG with the Nurse. She made me feel very relaxed and she checked that I was comfortable through the whole procedure. Thank you!
Visited June 2024
Derwent Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Andrew - Posted on 19 June 2024
Nurse extremely good helped me with my type 2 diabetes remission I lost nearly 4 stone in weight thanks to the nurse recommending me thank you verrymuch
Visited June 2024
Derwent Medical Centre has not yet replied.
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Review titled Always there for you
Rated 5 stars out of 5
by Treena Mcguinn - Posted on 14 June 2024
Could not wish for a better surgery all staff I had everything explained for all my problems and puts your mind at rest I would not go anywhere else thank you
Visited June 2024
Derwent Medical Centre has not yet replied.
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Review titled Practice nurse
Rated 4 stars out of 5
by Anonymous - Posted on 05 June 2024
Practice nurse is friendly, attentive and genuinely interested in patient. Seemed to take good holistic approach to patient's well-being.
Visited June 2024
Derwent Medical Centre has not yet replied.
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Review titled Very professional and caring practice
Rated 5 stars out of 5
by Karen - Posted on 31 May 2024
Today I saw the nurse for a smear test she greeted me in a warm and welcoming manner which relaxes me and puts me at ease. Very knowledgeable and answered all of my questions.
Visited May 2024
Review titled Derwent Medical Centre
Replied on 31 May 2024
Dear Karen Many thanks for taking the time to leave this positive feed back. I am pleased to hear that our Nurse made you feel at ease for your procedure and will pass your comments on to her. Regards Sarah Morcom - Practice Manager
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Review titled Positive experience
Rated 5 stars out of 5
by Gareth L - Posted on 26 September 2023
I have been at this surgery for many years and my GP (who under policy I cannot name), has been fantastic throughout this time. Having visited my GP for a variety of reasons, I can honestly sat that he has always gone out of his way to help me. He has also signposted to the correct agencies when other specialist help or additional support is required. He has identified help that I wasn't aware I required and that has paid dividends for me. He explains stuff clearly and I feel very comfortable chatting with him. The NHS is under great strain at the moment and you often only hear bad news stories, but I have to say my experience has been overwhelmingly positive. Thank you.
Visited September 2023
Derwent Medical Centre has not yet replied.