Donneybrook Medical Centre
Clarendon Street, Hyde, Cheshire, SK14 2AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Super frontline staff let down by a dreadful practice.
Rated 1 star out of 5
by Benjamin Muad'dib - Posted on 27 February 2023
What a nightmare, quite possibly the worst doctors surgery I have ever experienced; after just 8 months I've finally had enough, whilst the reception staff are always very pleasant, polite, and appear to do their best to help the team behind the scenes just don't seem to support them, messages are left ignored, requests take months to process with excuse after excuse, everyone else is to blame. An incredible 4 months to get a one page form completed which in the end had been done incorrectly! Actions requested by the dvla and dwp take months, and even then only after many repeated requests. I'm done with this practice and moving to a different surgery.
Visited February 2023
Review titled Donneybrook Medical Centre
Replied on 08 March 2023
We are sorry we have not met your expectations but endeavour to complete any private work within 28 days of receipt. Your records show that you have had several contacts with the practice to discuss this matter within that timescale but again please accept our apologies if you found your needs were not met. Anastasia Andrews - Operations Manager.