Dr A Gupta Benim Medical Centre
Benim Medical Centre, 2 Penvalley Crescent, Liverpool, Merseyside, L6 3BYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Can never ever get an appointment
Rated 2 stars out of 5
by Anonymous - Posted on 29 May 2024
They say phone at 8am you allows get put on hold or the line is engaged by the time you speak to a receptionist they have nothing left, even if you explain you have a serious medical condition its still always ring back in the morning, plus most of the time the receptionists cannot understand you, I went in last week for a repeat prescription and I had to repeat my date of birth15 times. I ended up writing my name and date of birth on a piece of paper, also I have been on medication for years and am supposed to have a review every 12 months, they always say just leave it, in my old GP I had to see the the nurse every 3 months here I have not saw her once, I called in the surgery and explained I had serious problem and was told to ring at 8am, I often wonder what GPs do all day with walk in centres and 111 they have half the work yet seeing one is twice the work, I even asked could I book an appointment for a weeks time. No ring in morning
Visited May 2024
Dr A Gupta Benim Medical Centre has not yet replied.
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Review titled Kind, professional and friendly staff.
Rated 5 stars out of 5
by Mr Tom Ponsonby - Posted on 30 August 2022
I have had a few health problems over the last few years but all of the clinical staff at this surgery have been very attentive, professional and caring. I cannot recommend them enough. Its not easy sometimes to get an appointment, but that is not the fault of surgery or any of its staff, its the underfunded state of the NHS. The surgery website is really easy to use for repeat prescriptions, medical certificates and lots more. The admin staff are very good too. Thank you to all. 5 stars from me.
Visited August 2022
Dr A Gupta Benim Medical Centre has not yet replied.