Dr Arora RK
Frank Fisher Way, West Bromwich, West Midlands, B70 7AWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible surgery
Rated 1 star out of 5
by Anonymous - Posted on 28 May 2024
I would not recommend this surgery to anybody, you are better off elsewhere. You wait on the line for hours on end just to be greeted by a receptionist with zero no communication skills. Even if you ring at 8am on the dot there will be no appointments available. Only wanted to book a blood test only to be told an appointment is required and there are none. One of the worst surgeries I have encountered in West Brom.
Visited May 2024
Dr Arora RK has not yet replied.
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Review titled Thank you Dr R K Arora you didn't have time for me.
Rated 1 star out of 5
by stan - Posted on 23 August 2023
Severe pain woke me up at 4 am. I tried to get help from a doctor whenever possible. I called at 8:01 am to get an appointment and was 30th in the que. After 9 o'clock I was still thirtieth in the que and the connection was cut off. So I called 111. The ambulance took me to the hospital, I was examined and the treatment was implemented. I dread to think what would happen if I got an appointment to the GP. Thank you DR R K Arora for such ineffective medical care. On the other hand, how is it possible that the NHS pays colossal money for such poor patient service? It's wasted money.
Visited August 2023
Dr Arora RK has not yet replied.
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Review titled Very Unhelpful and nasty attitude
Rated 1 star out of 5
by Anonymous - Posted on 11 June 2023
Review: Had a online consultation booked was then told I need a face to face appointment so I go up and try to book an appointment to be told they can’t do it I need to use the airmid which doesn’t work when I explained to the receptionist she just said you are not listening. Or you have to phone at 8 am which when you do you can never get through and when you manage to get through all the appointments have gone so what am I supposed to do. The receptionist I found was very condescending and they just shrugged their shoulders.
Visited June 2023
Dr Arora RK has not yet replied.
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Review titled Very poor experience with this practice
Rated 1 star out of 5
by Anonymous - Posted on 25 February 2023
Tried for over a week to get an appointment at this prwctice, without success. They prefer you to book appointments using the app but there are never any appointments available so you have to phone at 8am. I tried calling at 8am every morning for a week and despite being near the front of the queue, they said all appointments were taken. Reception staff were apologetic, but their only advice was to go to a&e instead.
Visited February 2023
Dr Arora RK has not yet replied.
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Review titled Bitterly disappointed
Rated 1 star out of 5
by Christine Pincher - Posted on 05 January 2023
Was wondering why there can't be evening availability to book online for appointments & medication reviews. The current times are great if you don't work, but no good at all if you do. If you can't get a medical review to order your future medication, what are you to do? Just not take them anymore. Could have very serious consequences. Just saying.
Visited January 2023
Dr Arora RK has not yet replied.
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Review titled No appointment
Rated 1 star out of 5
by Anonymous - Posted on 17 January 2023
I don't know what they do here. They advise you to use there online web page which takes to app to book appointments and no matter what time go on says no available appointments at all so can't book advance or anything.. himself and nurses are impossible to see then they wonder why A&E are full because it's easier to walk into there then get a GP appointment
Visited January 2023
Dr Arora RK has not yet replied.