Dr Bekas Medical Centre
48 Argyll Road, Westcliff-on-Sea, Essex, SS0 7HNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Total incompetence
Rated 1 star out of 5
by Anonymous - Posted on 29 November 2024
My experience has been nothing but incompetence. The latest episode is that they have lost my blood test results. I was told to phone to see if they could be found but today have phoned 20 times despite being number one in the queue nobody has answered
Visited November 2024
Dr Bekas Medical Centre has not yet replied.
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Review titled Grumpy!
Rated 5 stars out of 5
by Anonymous - Posted on 09 November 2024
My regular GP retired a year ago, and I have really struggled with getting help I need and finding anyone to understand my complex health history. 2 new GPs was a disaster, then I joined this surgery, a few little issues to start with but but always found everyone so kind and caring. I struggled to understand the role of some staff, but now have a clearer idea of whom does what, and the standard of professionalism across the board, has given me so much confidence to get the care I need and feel my needs will be met. A really lovely clean environment, a warm and friendly atmosphere and staff that cover all services, a paramedic, nurses, phlebotomy services available on site, how lucky can one be! We have a very traditional GP, rare to find in today's world, no ringing after certain times for appointments and appointments nutmeats available without long waits, which all adds to the quality of the service. I agree I am not the easiest of folk to deal with due to a history of poor care, but now, for the first time, in a long time, I feel very confident that my life does matter, and when I am in a crisis, the staff at this surgery will be those that save my day! Such a lovely kind and caring team, a fantastic GP and the very best of service, what more can one ask for?
Visited November 2024
Dr Bekas Medical Centre has not yet replied.
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Review titled Regarding Receptionist; s.w
Rated 5 stars out of 5
by Anonymous - Posted on 22 November 2024
Suzanne was very courteous, polite, kind and friendly. She was ready to help me in any way with a great smile. I really appreciated this welcome. If every surgery in town had a person like her, it would be wonderful. The surgery should be proud to have a staff member like Suzanne.
Visited November 2024
Dr Bekas Medical Centre has not yet replied.
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Review titled Fabulous care from courteous staff!
Rated 5 stars out of 5
by S.H. - Posted on 05 August 2024
Being unwell for a long time under another practice, I dreaded the change and was very nervous about seeing my new doctor for the first time. The reception staff were so kind and helpful ... having attended hospital twice in the last 7 days, treated fro the wrong problems, then my hospital reports were sent by the hospital were sent to the wrong GP, causing more delays in my urgently needed care. I was extremely anxious and didn't feel anyone cared, nobody was listening and the care I needed was not for the problems I struggles with! I emailed the surgery early hours Sunday, on Monday, very promptly indeed, I was offered an appointment that morning. I saw the GP, he was so warm and kind, he listened to what I felt were my issues and I was offered a number of choices re a way forward. I had a voice, an unhurried appointment, and lots of genuine reassurance to help me cope with many health issues. It is indeed very comforting and 'good medicine' to know that somebody genuinely cares, and we are not made to feel a nuisance. I have a better type medication with the options of dosage and a change if need be, this is how good GP's used to be, where the appointment is about the patient, not a 'ten minute slot' regardless of your needs being met! Just being able to speak to the doctor, to be listened to and have a voice and the offer to return if I had any concerns or there was no improvement in my situation. It was indeed the medicine I needed. Having felt so low for such a long time, I had started to give up on life ... but not any more, what a fabulous team, what a fabulous doctor, I now know I can move forward and get the help when I really need it! A small surgery, but with the most kindest caring of doctors, warm & friendly staff and a lovely environment, shame they are so few and far between. Thank you for the emergency care you gave me today, just the kind fo genuine old fashioned service we all need! Bless you all.
Visited August 2024
Dr Bekas Medical Centre has not yet replied.
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Review titled The Very Best by far!
Rated 5 stars out of 5
by New Patient SH - Posted on 19 July 2024
My regular GP retired, having had some very poor care from new GP's, I had no choice but to make another change. I wanted a small surgery close to my home, with parking facilities. Having tried to register here before, I was out of area, but now able to register here, (on recommendation of my retired GP)! Not as close to my home as I planned, but with the addition of parking space, it didn't matter. I checked feedback, vital for anyone seeking a GP. This GP and the reception staff were so helpful, nice welcoming smile, very reassuring, the waiting areas clean and fresh, and all the facilities I could need. I felt I was dreaming, after some really poor shabby care over the past year, I felt I was in a very caring environment, the nurse was so friendly, and at last 'I felt I really mattered'! My history was checked, wrong information corrected, and I actually 'had a voice'! Great GP's are few and far between, and to find a surgery that really does care, is a rarity. I now have confident that I will get the right care and issues that have been poorly managed over the past year, will now be a thing of the past. I cannot thank the surgery enough, for making name feel valued and confident that I have now now made the right choice! Thank you so much to one and all, you provide an excellent service in a kind and caring environment, and one I hope you are all proud to be part of! It was my lucky day ... always check feedback, the patients voice really matters!
Visited July 2024
Dr Bekas Medical Centre has not yet replied.
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Review titled Dr Bekas
Rated 1 star out of 5
by Melania - Posted on 11 April 2024
Dr Bekas Is rude and has no manners. I saw him twice since I registered in this practice and in both occasions came across rudely, making me feeling stupid and inappropriate. Today I went because I have a painful cyst on my breast, and because I was discharged only couple of weeks ago from the breast clinic, and got removed a 5cm and a 4cm cysts, I thought that probably I should have seen again. He starts to talk to me with insufficiency and telling me that I was anxious and that at the breast centre only woman with cancer should go. How a GP could treat a patient like that?
Visited April 2024
Dr Bekas Medical Centre has not yet replied.
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Review titled Amazing Surgery!
Rated 5 stars out of 5
by Assunta Pagano - Posted on 04 January 2024
I couldn't be happier with this surgery. The staff is always kind and eager to help. The doctor is extra safe and the paramedic lovely and extremely prepared. I was there recently for a nasty chest infection. I was given an appointment on the same day and can already see improvements!
Visited January 2024
Dr Bekas Medical Centre has not yet replied.
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Review titled Excellent doctors surgery
Rated 5 stars out of 5
by Martin nossel - Posted on 13 September 2024
The people in the practice are kind and empathetic. You can always get appointment when needed . Doctor Bekas has time and consideration for his patients. Thoroughly recommended I recently needed to see the doctor urgently because of issues with my medication which was disagreeing with me and I got an appointment the same day and saw the doctor who reviewed and changed the medication
Visited September 2023
Dr Bekas Medical Centre has not yet replied.
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Review titled Excellent Service both for GP and staff
Rated 5 stars out of 5
by Anonymous - Posted on 15 September 2023
All staffs are friendly and accomodating. They all seems very knowledgeable in their skills. The phlebotomist who took my blood whom I think is a Filipino was excellent. His hands are very light and didn't feel pain at all to mention that my veins are hard to find. The gp explains everything about my concern in my consultation. Will always bein this clinic no matter what. Cheers.
Visited September 2023
Dr Bekas Medical Centre has not yet replied.