Dr Gudi PV & Partner
68 Hill Top, West Bromwich, West Midlands, B70 0PUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 August 2024
I was seriously ill in 2018 & this gp practice has gone above & beyond to get me the help I have needed sending me for referrals & tests & getting me in for appointments when I understand how busy they are all the team work really hard to make sure my family are looked after & have been very patient with me & my struggles over the years & it's made me feel how lucky my family are to have a good gp practice
Visited January 2024
Review titled Dr Gudi PV & Partner
Replied on 11 August 2024
Dear patient, Thank you for taking the time to post your review here on the NHS website. We appreciate your lovely feedback, and will share this with our team. Thank you.
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Review titled Gp's & nurse good
Rated 4 stars out of 5
by Anonymous - Posted on 19 October 2023
Had good experiences with all the gp's & the nurse at this surgery. But lack of appointments & medication being cut isn't good
Visited October 2023
Review titled Dr Gudi PV & Partner
Replied on 28 January 2024
Dear patient, Thank you for taking the time to post your review here on the NHS website. If you would like to discuss this further, please contact the practice directly and ask to speak with practice management. Thank you.
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Review titled Poor Service
Rated 2 stars out of 5
by Robert Evans - Posted on 18 October 2023
Tried to get appointment for my cough and short of breath. They informed me that the next appointment was not until Novenber. That tells you that non urgent appointments are priority and that patients with serious health issues are not a priority. You would think they would leave spaces during the day for urgent cases but no. This is a poor system that needs changing urgently.
Visited September 2023
Review titled Dr Gudi PV & Partner
Replied on 28 January 2024
Dear Robert Thank you for taking the time to post your review here on the NHS website. The practice does make available appointments for both emergency as well as non-urgent requests. However, we recognise we need to do more and are working to improve on this over the coming months. If you wish to discuss this further, please get in touch with practice management. Thank you.
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Review titled Appalling service
Rated 2 stars out of 5
by Anonymous - Posted on 29 December 2022
Have tried to get some more antibiotics which were perscrided to me a few weeks ago but was told I have to see the doctor again only to be told there are no appointments. I have been in bed since Christmas Eve have not eaten since then have a temperture of over 39 sweating like I don't know what have lost a stone in weight coughing and sneezing how long do you have to suffer to get a appointment. Receptionist was so unhelpful all she kept saying was go to Sandwell Hospital or phone at 8 o'clock in the morning and thats a waste of time as by the time they answer all the appointments have gone. Have gone home so dissappointed and back to bed.
Visited December 2022
Review titled Dr Gudi PV & Partner
Replied on 20 January 2023
Dear Patient, Thank you for contacting us and providing feedback. We are sorry you have not had a very good experience when trying to book your appointment. Reception team did inform you correctly you should have a Doctors appointment for antibiotics , they are not able to prescribe without seeing you. Unfortunately the demand for appointments has increased, we do have emergency appointments and slots that open on the day but they do get taken quite quickly. We apologise for not being able to get a quick appointment for you on this occasion. We have added some extra appointments to help ease the demand through the winter months. Thank you again for contacting us Dr PV Gudi& Partner