Dr KM Alkaisy Practice
Urswick Road, Dagenham, Essex, RM9 6EAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great GP
Rated 5 stars out of 5
by Maria Haynes - Posted on 15 March 2024
Dr Alkaisy is just great, he always gives me full explanations, sending me for tests/x-rays with no hesitation if required. He is also very professional, while still being friendly.
Visited March 2024
Dr KM Alkaisy Practice has not yet replied.
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Review titled Excellent doctor, one horrible rude receptionist
Rated 4 stars out of 5
by Anonymous - Posted on 09 March 2024
The doctor at the practice is excellent, however the receptionist with high BMI female receptionist on the 7th of March was extremely rude and unhelpful. I came in early for my appointment and did not realise my name was called. I approached the receptionist 10 mins after arrival and was told I was called by speaking to me very rudely. She then told me she will let the doctor know, however I waited 50 mins until I was called. I approached reception 3 times until I was seen and when I spoke with the doctor he said he was not told of my arrival at all, so she lied. On the last occasion I approached a different receptionist who was very helpful. The receptionist was very rude speaking with me. I would advice she attends a course as I believe this is not how a patient should be treated in a healthcare setting as I myself work in healthcare. Disgusting.
Visited March 2024
Dr KM Alkaisy Practice has not yet replied.
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Review titled Good review
Rated 4 stars out of 5
by Lorna Thomas - Posted on 26 March 2024
My appointment was punctual. The GP discussed my condition, prescribed treatment and future plan with me.
Visited March 2024
Dr KM Alkaisy Practice has not yet replied.
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Review titled Good doctor
Rated 5 stars out of 5
by Richard strong - Posted on 29 March 2024
Polite, positive manner, seen on time The doctor knew what he was talking about And what people to phone The reception at the doctors was also very helpful
Visited March 2024
Dr KM Alkaisy Practice has not yet replied.
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Review titled Great surgery
Rated 5 stars out of 5
by Muhammad - Posted on 27 March 2024
I collapsed in the mosque few weeks back when performing night prayer. I booked appointment to see the GP. He ask me a couple of question about what exactly happened to me. He checked my blood pressure and book further appointment for blood test next week.
Visited March 2024
Dr KM Alkaisy Practice has not yet replied.
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Review titled Unorganised
Rated 2 stars out of 5
by Ken Jarvis - Posted on 22 March 2024
Appointment made to see a doctor, on arrival no record could be found, I was later passed on to a nurse, she was efficient, but I expected to be talking to my GP. A total lack of communication..screen's not working to call patients forward.
Visited March 2024
Dr KM Alkaisy Practice has not yet replied.
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Review titled Staff respectful,patients
Rated 5 stars out of 5
by Edith Nwaezeigwe - Posted on 05 April 2024
I saw my Dr on the 04.04.24 regarding an experience I had in my health, he was quick to do a referral to establish what the cause is. I felt listened to and treated with respect. Staff respectful, Drs are always willing to help and support patients, appointments are more readily available.
Visited March 2024
Dr KM Alkaisy Practice has not yet replied.
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Review titled Positive experience
Rated 5 stars out of 5
by Adedayo - Posted on 21 December 2024
I had a positive experience with the GP service.The excellent service from the point of contact which is the reception to the doctors was smooth and positive
Visited March 2024
Dr KM Alkaisy Practice has not yet replied.
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Review titled Great practice, but some of the receptionists are poor
Rated 2 stars out of 5
by Nana Akua - Posted on 29 March 2024
A few days ago, l was in a cruciate pain and wanted to call and book an appointment with my doctor. I was on the phone more than 30 minutes and Immediately she picked the phone, she dropped it and l called again and l was on the phone almost 1 hour before she finally answered me. It was so bad. Because of that, l am thinking to go and register with different GP. Thanks
Visited March 2024
Dr KM Alkaisy Practice has not yet replied.
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Review titled Good professionalism
Rated 5 stars out of 5
by Anonymous - Posted on 05 March 2024
I arrived 5 minutes early and after like 15 minutes waiting the receptionist was able to calm the tension by explaining that surgery was experiencing lateness due to a lot of patients attending and one should be patient that the doctor would attend to one as soon as possible
Visited February 2024
Dr KM Alkaisy Practice has not yet replied.