Dr Kumar & Ptnr - Shoebury HC
Shoebury Health Centre, Campfield Road, Shoeburyness, Southend-on-Sea, Essex, SS3 9BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible experience at reception
Rated 1 star out of 5
by Anonymous - Posted on 11 November 2024
Having turned up for my appointment I was informed there were others waiting to go in before me so I sat in the waiting area. I was kept waiting for over an hour before being informed that the nurse had gone home as I had never been checked in for my appointment. The staff member was very reluctant to accept that a mistake had been made, with no apology given. I left work early to spend over an hour of my time waiting anxiously for an appointment and had to pay for travel there and back for absolutely no reason.
Visited November 2024
Dr Kumar & Ptnr - Shoebury HC has not yet replied.
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Review titled Amazing Practice
Rated 5 stars out of 5
by Sarah W - Posted on 13 August 2023
This Practice is the best I have been registered with. Nothing is too much trouble, lovely on phone whatever your query, and organised and efficient. Excellent practice all round so its a big thank you from me
Visited August 2023
Dr Kumar & Ptnr - Shoebury HC has not yet replied.
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Review titled No care
Rated 1 star out of 5
by Anonymous - Posted on 11 May 2023
got out of hospital after heart attack Discharge letter emailed to receptionist claims as not sent from hospital! Have to wait 28 Days medication given from hospital runs out before then Missed appointment with Dr said will have to make another appointment been trying to sort all day Admin staff are rude and unhelpful and there is no care from this practice Have asked practice manager to call Shouldn’t be this hard to get medication a heart specialist has prescribed Have rung 11 times today to try and sort life saving medication Had discharge letter at 8.51am
Visited May 2023
Dr Kumar & Ptnr - Shoebury HC has not yet replied.
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Review titled Simply the best surgery.
Rated 5 stars out of 5
by Anonymous - Posted on 31 March 2023
Nothing is too much for this surgery they consistently go the extra mile and you are left feeling that they actually care. The receptionist are always friendly and approachable and will do their best to help you. You do sometimes have to ring a few times to get through during their busy times but this is expected, I always get through in the end. I would highly recommend this practice. Thank you for all you do.
Visited March 2023
Dr Kumar & Ptnr - Shoebury HC has not yet replied.
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 February 2023
Lovely receptionist staff, very polite and not rude ,, all the nurses are lovely and they give out good advice , you can always get an appointment, if it’s not the same day then they pre book you one. Would definitely recommend this surgery.
Visited February 2023
Review titled Dr Kumar & Ptnr - Shoebury HC
Replied on 07 March 2023
Dear Patient Thank you for your comments. I am pleased to note that you find the team polite and helpful. We are facing challenging times in the NHS and at times in General Practice struggle to match patient and our own expectations. It is lovely to receive positive feedback, I will pass on your comments to the team. Lin Spence Practice manager