Dr M Fateh's Practice
2 First Avenue, Dagenham, Essex, RM10 9ATContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Grateful for the care given
Rated 5 stars out of 5
by Anonymous - Posted on 18 October 2024
After a recent visit to the surgery to check up on my asthma I was treated with care and compassion by the practice nurse. I also had an appointment with the locum male gp who was very attentive, listened and arranged accordingly. The speed of which my referral was handled I cannot fault and I already have an appointment. Can’t thank the ladies at reception enough they are always happy to assist and are understanding when my mental health.
Visited September 2024
Review titled Dr M Fateh's Practice
Replied on 13 November 2024
Dear Patient Thank you for your feedback, especially regarding our Gp and reception staff. I will pass back feedback to our staff. regards Practice Manager
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Review titled Very good service given by all
Rated 5 stars out of 5
by Anonymous - Posted on 19 August 2024
I have not struggled to get an appointment as when i called there was a time given for the next day. I also have to attend to see the nurse regular for a vit b12 when calling the surgery .The staff are all very polite and helpful
Visited July 2024
Review titled Dr M Fateh's Practice
Replied on 09 October 2024
Dear Patient Thank you for your feedback, re appointments at our practice. We will pass your feedback to other staff members
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Review titled Disappointed
Rated 1 star out of 5
by Anonymous - Posted on 09 May 2024
Refused appointment by practise manager because apparently, they don’t see patients for certain problems when we have already seen the doctor for the same problem. Really! A gp should see to any problems specially if it’s external and then refer to relevant specialist. Now the problem is getting worse and I’m unable to see my gp but go a@e
Visited May 2024
Review titled Dr M Fateh's Practice
Replied on 09 October 2024
Dear Patient Thank you for your feedback, Some conditions can be managed from the pharmacy or over the counter medicines. I apologise for the confusion and will pass feedback to other staff.
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Review titled Unhelpful and misinformed reception staff
Rated 1 star out of 5
by Anonymous - Posted on 29 April 2024
I called today and Reception staff are misinformed about what children vaccines are available. They say varicella vaccines are not given in the country when they are. My daughter was refused an appointment.
Visited April 2024
Review titled Dr M Fateh's Practice
Replied on 29 April 2024
Dear Patient thank you for your feedback, Varicella vaccines are not routinely given in general practice however you can source this privately. please see link https://www.nhs.uk/vaccinations/chickenpox-vaccine/#:~:text=Where%20to%20get%20the%20chickenpox,to%20pay%20for%20it%20privately. Dr Fateh surgery
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Review titled Poor response from my GP surgery
by triangulumqp56 - Posted on 08 May 2023
I’ve been waiting for a scan on my elbow for approximately 3 months. They got the results back and said the doctor would call me to discuss. No phone call was received so I called them today and was told it would be another month for the doctor to view the results and call me back…….. Pathetic. This is causing me distress as I can’t use my arm properly and is affecting my work and I am unable to attend the gym which in turn affects my mental health.
Visited December 2022
Provided by Care opinion
Review titled Dr M Fateh's Practice
Replied on 28 November 2023
Dear Patient Thank you for your feedback, I apologise for the distress that this has caused you. You can always email the practice if you wish me to look into this more. Regards Practice Manager