Dr Rahil's Surgery
21A Old Whint Road, Haydock, St. Helens, Merseyside, WA11 0DNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Outstanding mental health nurse
Rated 5 stars out of 5
by Kerry Bickerstaffe - Posted on 01 November 2024
I had the pleasure of seeing a wonderful mental health nurse here tonight. I feel I have been waiting for this lady's help for the past 8 years, finally a real person who really takes time to understand me. This lady really is an outstanding mental health nurse and I can not thank her enough for her time and help. Thank you from the bottom of my heart
Visited November 2024
Dr Rahil's Surgery has not yet replied.
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Review titled Mental Health Practitioner
Rated 5 stars out of 5
by Patricia Kane - Posted on 09 May 2024
I have recently attended two appointments and have found the service extremely helpful and beneficial. The practitioner I saw was very kind and caring and helped me immensely.
Visited April 2024
Review titled Dr Rahil's Surgery
Replied on 03 July 2024
Dear Patricia, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Frankie Patient Experience Team
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Review titled Useless
Rated 1 star out of 5
by Allan - Posted on 26 January 2024
Registered with this practice some months back. Recently tried on 5 consecutive days to get an appointment over the phone and online. On each occasion was either told none available, we’re only working half day today or couldn’t even get through. Each online request got the same generic response from reception. Absolutely useless, you’ll get more help from a pharmacy. Curious that they’re still accepting new patients when they can’t accommodate existing ones.
Visited January 2024
Review titled Dr Rahil's Surgery
Replied on 03 July 2024
Dear Allan, I am sorry that when you contacted the surgery you could not be offered an appointment. We are currently experiencing increased demand on our services and only have a limited number of appointments available. Unfortunately we are not able to offer above this limited demand as we must ensure patient safety. Please be assured our clinicians are working to their full capacity and new appointments are available daily. Kind regards Frankie Patient Experience Team
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Review titled Failed again.
Rated 1 star out of 5
by Katie - Posted on 22 June 2023
I have been registered as a patient since birth. After ringing for an apointment, I was told I could come into surgery today. All of a sudden I couldn't get an apointment because I lived at the wrong postcode (the receptionist suggested I lived at an adress at which I have never lived). Previously, my apointments have been cancelled and I have been told by the unqualified receptionists to "wring round", to find an apointment elswhere Today I was told there was nothing they could do and to go elsewhere. I would not recommend this surgery to anyone, and have reason to believe it is being closed, clearly this is not surprising.
Visited June 2023
Dr Rahil's Surgery has not yet replied.