Dr SN Clay and Partners
17 Holly Lane, Erdington, Birmingham, West Midlands, B24 9JNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good service
Rated 5 stars out of 5
by Paula Baldock - Posted on 01 February 2024
I had to wait 2 weeks to get a face to face appt, today I saw a new doctor she was lovely, asked me to go to reception to book a blood test. The receptionist was lovely with 10 min I was with the nurse, the only delay was getting a vain to get some blood, but the nurse kept trying and was successful again lovely nurse. Great service and lovely staff well done
Visited February 2024
Dr SN Clay and Partners has not yet replied.
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Review titled appalling customer service
Rated 1 star out of 5
by Anonymous - Posted on 29 July 2023
Registered as soon as I moved in to the area cuz I'm on prescribed meds. Couldn't get to the doctors for medical review, even tho I've been first in a queue, apparently they always fully booked for the day. Most of practices use mobile apps, but although I asked for details to register to one, they just ignored me, ladies at the reception just don't care or don't know what they supposed to do.
Visited July 2023
Dr SN Clay and Partners has not yet replied.
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Review titled Poor Communication
Rated 2 stars out of 5
by Anonymous - Posted on 16 March 2023
Doctor sending medication to wrong pharmacy. Receptionist giving me a token prescription just for surgery pharmacy to say it can’t be used. Had to come home without very much needed medication. Very upsetting. Not the first time I’ve had difficulty collecting medication from there either.
Visited March 2023
Dr SN Clay and Partners has not yet replied.
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Review titled Quick and efficient
Rated 5 stars out of 5
by Maria Angela Domingo - Posted on 07 May 2023
I did my cervical screening test here and the nurse was very quick and efficient with her task. The Poplars' atmosphere was very pleasant as well.
Visited March 2023
Dr SN Clay and Partners has not yet replied.