Dudley Wood Surgery
10 Quarry Road, Dudley Wood, Dudley, West Midlands, DY2 0EFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Highly recommended practice
Rated 5 stars out of 5
by Sara - Posted on 23 May 2024
Had a health check today. GP completed this for me so that I did not need to make another appointment at a later date. I was very grateful. Reception staff are helpful and friendly too. I have never had any issues with this practice so I would highly recommend.
Visited May 2024
Review titled Dudley Wood Surgery
Replied on 08 October 2024
Dear Sara, Many thanks for your kind review. It is good to hear positive feedback for both our clinical staff and reception. Kind regards G Blackford- Practice Manager
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Review titled Friendly doctor
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2024
Listened to my problem and gave me a thorough check. Explained what he was doing and made me feel comfortable. Answered my questions so I could understand what was going on. Really did reassure me as I was worried about my symptoms.
Visited May 2024
Review titled Dudley Wood Surgery
Replied on 08 October 2024
Dear Patient, Thank you for your positive feedback. It is good to know that our service users are treated well and offered person-centred care. Kind regards G Blackford- Practice Manager
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Review titled Very pleased
Rated 4 stars out of 5
by Christopher Powell - Posted on 16 April 2024
Very happy with my treatment today. The reception staff are always lovely, polite and helpful. The doctor gave me time and worked with me to find a solution to my problem. Also offered good advice moving forwards which I very much appreciated.
Visited April 2024
Review titled Dudley Wood Surgery
Replied on 16 April 2024
Thank you for your kind feedback. We endeavour to put all our patients at the centre of their care. In continuing with our approach to person-centred care, we would welcome all our patients to engage with the practice and utilise the NHS app to facilitate management of their health care.
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Review titled Thorough, conscientious GP.
Rated 4 stars out of 5
by Chris Bradbury - Posted on 29 April 2024
The practice GP has been exceptionally helpful regarding an ongoing medication problem. He has listened to everything I've said and has, at every stage, given clear and useful advice. He has provided follow-up appointments, to ensure that the problem is looked at stage by stage. He has been thorough, courteous and conscientious throughout.
Visited April 2024
Review titled Dudley Wood Surgery
Replied on 08 October 2024
Dear Chris, Many thanks for your kind words. The doctor appreciates feedback and we would like to continue with person-centered care for all our service users. Kind regards G Blackford- Practice Manager
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Review titled Happy patient
Rated 3 stars out of 5
by Kerry - Posted on 09 May 2024
Doctor was approachable and professional and very thorough. Dr explained things clearly and effectively. Dr concluded the appointment with a summary of the plan which is very helpful. Reception staff are friendly, helpful and efficient. Unfortunately I had to wait several weeks for the appointment. Overall a very good experience just needs more appointments.
Visited April 2024
Review titled Dudley Wood Surgery
Replied on 14 May 2024
The practice would like to thank you for your kind comments. We are moving to a care navigation approach so that patients see the appropriate health care professional. We are using our online consultation via our Website and NHS App to help our patients.
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Review titled Wonderful practice
Rated 5 stars out of 5
by Sharon - Posted on 21 June 2023
The Dr's at this practice are brilliant. They listen and discuss your needs. They take the time to understand and identify your needs. I have only been here just under a year. The best move I have made registering at this Dr's reminds me of the doctors practices of years gone by. So I am very happy 😊 the receptionist are fab too.
Visited June 2023
Review titled Dudley Wood Surgery
Replied on 01 November 2023
Dear Sharon Many thanks for your kind review. It is good to hear positive feedback for both our clinical staff and reception. Kind Regards Arun Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Hollie - Posted on 08 December 2022
I’m a fairly new patient at Dudley Wood and have had only good experiences. Whenever I have needed an appointment I’ve managed to get one on the same day and have got straight through the reception when calling. The reception staff are always helpful and lovely to speak to. I’ve always found the Doctors to be very thorough and very professional. Would definitely recommend to others.
Visited December 2022
Review titled Dudley Wood Surgery
Replied on 01 November 2023
Dear Hollie, Thank you for your kind feedback. Our reception staff and clinical staff work together to ensure that we can get you to see a GP or clinical professional on the day. When we are fully booked we offer appointments at the Winter Hub (Shire Oak surgery) so that our service users never miss out on seeing a clinician in a timely manner. Kind Regards Arun Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Happy days - Posted on 01 December 2022
I had an appointment today. We have used this surgery for a long time and our family has been well cared for by the staff. Today was no exception. I had several health issues that I wanted to discuss and I felt that I was dealt with in a very patient and kind manner. I was listened to carefully and not rushed in any way. it was no problem to arrange follow up and I was even given time to discuss something that was not related to my appointment today. All in all a caring and effective practice.
Visited December 2022
Review titled Dudley Wood Surgery
Replied on 01 November 2023
Dear Happy days, Thank you for your positive feedback. It is good to know that our service users are treated well and offered person-centred care. Kind Regards Arun Practice Manager