Dudley Wood Surgery
10 Quarry Road, Dudley Wood, Dudley, West Midlands, DY2 0EFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Impeccably run Surgery
Rated 5 stars out of 5
by PWD69 - Posted on 30 September 2024
Phoned my GP surgery with a view to possibly getting an appointment to see my Doctor the same day and got an appointment right away. Staff on reception were very understanding, extremely polite and compassionate! I was seen well within my appointment window by my GP who was very professional and thorough in examining my ailment for which I'd gone there for! Overall I was very happy with my experience at this practice on my visit and would wholeheartedly recommend this GP surgery to anyone who would think of using them at any point in the future!
Visited September 2024
Review titled Dudley Wood Surgery
Replied on 08 October 2024
Dear PWD69, Many thanks for your kind review. It is good to hear positive feedback for both our clinical staff and reception.
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Review titled Lovely Team
Rated 5 stars out of 5
by Christopher Powell - Posted on 30 August 2024
I’m always very happy with my treatment at Dudley Wood. The receptionist is always so cheerful and helpful and takes time to know and understand the patients. She always gives such a friendly vibe and atmosphere to the surgery and was very accommodating when I needed an appointment. The lead doctor is always respectful, listens and includes your thoughts when considering options. They both provide a very friendly team and an effective service. Thank you to you both.
Visited August 2024
Review titled Dudley Wood Surgery
Replied on 08 October 2024
Dear Christopher, Many thanks for your kind review. It is good to hear positive feedback for both our clinical staff and reception.
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Review titled Excellent Patient Care
Rated 5 stars out of 5
by Joanne Williams - Posted on 30 August 2024
This is my first visit to see the GP and the doctor was extremely attentive. He had clearly read my notes before I arrived and listened as I explained my health issues. We discussed a plan and I felt positive and listened to by the time I left
Visited August 2024
Review titled Dudley Wood Surgery
Replied on 08 October 2024
Dear Joanne, Thank you for your kind feedback. We endeavour to put all our patients at the centre of their care. Kind regards Mrs G Blackford- Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 22 July 2024
Today I received the most thorough check-up I have ever had and I am 70 years old. The GP I saw was Manjit Gill.
Visited July 2024
Review titled Dudley Wood Surgery
Replied on 08 October 2024
Dear Patient, Thank you for your kind back. The clinician you saw was Manjit Gill who is our Physician's Associate. I will be sure to pass on your lovely comments to her. Kind Regards Mrs G Blackford- Practice Manager
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 12 June 2024
Very helpful receptionist and Dr was lovely with my child. Very thorough and helpful. I have seen this Dr several times and he is always very lovely.
Visited June 2024
Review titled Dudley Wood Surgery
Replied on 08 October 2024
Dear Patient, Many thanks for your kind review. It is good to hear positive feedback for both our clinical staff and reception. I shall pass on your comments at the next Clinical Meeting. Kind regards Mrs G Blackford- Practice Manager
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Review titled Highly recommended practice
Rated 5 stars out of 5
by Sara - Posted on 23 May 2024
Had a health check today. GP completed this for me so that I did not need to make another appointment at a later date. I was very grateful. Reception staff are helpful and friendly too. I have never had any issues with this practice so I would highly recommend.
Visited May 2024
Review titled Dudley Wood Surgery
Replied on 08 October 2024
Dear Sara, Many thanks for your kind review. It is good to hear positive feedback for both our clinical staff and reception. Kind regards G Blackford- Practice Manager
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Review titled Friendly doctor
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2024
Listened to my problem and gave me a thorough check. Explained what he was doing and made me feel comfortable. Answered my questions so I could understand what was going on. Really did reassure me as I was worried about my symptoms.
Visited May 2024
Review titled Dudley Wood Surgery
Replied on 08 October 2024
Dear Patient, Thank you for your positive feedback. It is good to know that our service users are treated well and offered person-centred care. Kind regards G Blackford- Practice Manager
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Review titled Very pleased
Rated 4 stars out of 5
by Christopher Powell - Posted on 16 April 2024
Very happy with my treatment today. The reception staff are always lovely, polite and helpful. The doctor gave me time and worked with me to find a solution to my problem. Also offered good advice moving forwards which I very much appreciated.
Visited April 2024
Review titled Dudley Wood Surgery
Replied on 16 April 2024
Thank you for your kind feedback. We endeavour to put all our patients at the centre of their care. In continuing with our approach to person-centred care, we would welcome all our patients to engage with the practice and utilise the NHS app to facilitate management of their health care.
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Review titled Thorough, conscientious GP.
Rated 4 stars out of 5
by Chris Bradbury - Posted on 29 April 2024
The practice GP has been exceptionally helpful regarding an ongoing medication problem. He has listened to everything I've said and has, at every stage, given clear and useful advice. He has provided follow-up appointments, to ensure that the problem is looked at stage by stage. He has been thorough, courteous and conscientious throughout.
Visited April 2024
Review titled Dudley Wood Surgery
Replied on 08 October 2024
Dear Chris, Many thanks for your kind words. The doctor appreciates feedback and we would like to continue with person-centered care for all our service users. Kind regards G Blackford- Practice Manager
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Review titled Happy patient
Rated 3 stars out of 5
by Kerry - Posted on 09 May 2024
Doctor was approachable and professional and very thorough. Dr explained things clearly and effectively. Dr concluded the appointment with a summary of the plan which is very helpful. Reception staff are friendly, helpful and efficient. Unfortunately I had to wait several weeks for the appointment. Overall a very good experience just needs more appointments.
Visited April 2024
Review titled Dudley Wood Surgery
Replied on 14 May 2024
The practice would like to thank you for your kind comments. We are moving to a care navigation approach so that patients see the appropriate health care professional. We are using our online consultation via our Website and NHS App to help our patients.