Dudley Wood Surgery
10 Quarry Road, Dudley Wood, Dudley, West Midlands, DY2 0EFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Satisfied
Rated 5 stars out of 5
by Nic - Posted on 14 November 2024
Very pleased with service. Dr explained my results and we agreed a management plan for improving my health.
Visited November 2024
Review titled Dudley Wood Surgery
Replied on 14 November 2024
Dear Nic, Thank you so much for taking the time to review our service. We are extremely happy that you were pleased with consultation you had with the GP and I will be forwarding your feedback to them in the next Practice meeting. Thanks again Practice Manager- Dudley Wood Surgery
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Review titled Discusted
Rated 1 star out of 5
by Anonymous - Posted on 23 October 2024
I am discussed to Say that this is the worst surgery ever. reception staff were so rude when I rang they thought I was not right even when I know I was Can never get appointments even when doctor requests for me to have one have to ring at 8 am I get through and there is none left for that day I Would defo not recommend to noone And now 1 have to pay for simple copies of my diagnosis letters absolutely appauling
Visited October 2024
Review titled Dudley Wood Surgery
Replied on 14 November 2024
Dear Patient, Many thanks for your feedback we are sorry to learn of your experience with us on this occasion. Please get in touch with the surgery and ask to speak to myself - Practice Manager in order for us to resolve your issue. Practice Manager-Dudley Wood Surgery
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Review titled Impeccably run Surgery
Rated 5 stars out of 5
by PWD69 - Posted on 30 September 2024
Phoned my GP surgery with a view to possibly getting an appointment to see my Doctor the same day and got an appointment right away. Staff on reception were very understanding, extremely polite and compassionate! I was seen well within my appointment window by my GP who was very professional and thorough in examining my ailment for which I'd gone there for! Overall I was very happy with my experience at this practice on my visit and would wholeheartedly recommend this GP surgery to anyone who would think of using them at any point in the future!
Visited September 2024
Review titled Dudley Wood Surgery
Replied on 08 October 2024
Dear PWD69, Many thanks for your kind review. It is good to hear positive feedback for both our clinical staff and reception.
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Review titled Lovely Team
Rated 5 stars out of 5
by Christopher Powell - Posted on 30 August 2024
I’m always very happy with my treatment at Dudley Wood. The receptionist is always so cheerful and helpful and takes time to know and understand the patients. She always gives such a friendly vibe and atmosphere to the surgery and was very accommodating when I needed an appointment. The lead doctor is always respectful, listens and includes your thoughts when considering options. They both provide a very friendly team and an effective service. Thank you to you both.
Visited August 2024
Review titled Dudley Wood Surgery
Replied on 08 October 2024
Dear Christopher, Many thanks for your kind review. It is good to hear positive feedback for both our clinical staff and reception.
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Review titled Excellent Patient Care
Rated 5 stars out of 5
by Joanne Williams - Posted on 30 August 2024
This is my first visit to see the GP and the doctor was extremely attentive. He had clearly read my notes before I arrived and listened as I explained my health issues. We discussed a plan and I felt positive and listened to by the time I left
Visited August 2024
Review titled Dudley Wood Surgery
Replied on 08 October 2024
Dear Joanne, Thank you for your kind feedback. We endeavour to put all our patients at the centre of their care. Kind regards Mrs G Blackford- Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 22 July 2024
Today I received the most thorough check-up I have ever had and I am 70 years old. The GP I saw was Manjit Gill.
Visited July 2024
Review titled Dudley Wood Surgery
Replied on 08 October 2024
Dear Patient, Thank you for your kind back. The clinician you saw was Manjit Gill who is our Physician's Associate. I will be sure to pass on your lovely comments to her. Kind Regards Mrs G Blackford- Practice Manager
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 12 June 2024
Very helpful receptionist and Dr was lovely with my child. Very thorough and helpful. I have seen this Dr several times and he is always very lovely.
Visited June 2024
Review titled Dudley Wood Surgery
Replied on 08 October 2024
Dear Patient, Many thanks for your kind review. It is good to hear positive feedback for both our clinical staff and reception. I shall pass on your comments at the next Clinical Meeting. Kind regards Mrs G Blackford- Practice Manager
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Review titled Highly recommended practice
Rated 5 stars out of 5
by Sara - Posted on 23 May 2024
Had a health check today. GP completed this for me so that I did not need to make another appointment at a later date. I was very grateful. Reception staff are helpful and friendly too. I have never had any issues with this practice so I would highly recommend.
Visited May 2024
Review titled Dudley Wood Surgery
Replied on 08 October 2024
Dear Sara, Many thanks for your kind review. It is good to hear positive feedback for both our clinical staff and reception. Kind regards G Blackford- Practice Manager
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Review titled Friendly doctor
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2024
Listened to my problem and gave me a thorough check. Explained what he was doing and made me feel comfortable. Answered my questions so I could understand what was going on. Really did reassure me as I was worried about my symptoms.
Visited May 2024
Review titled Dudley Wood Surgery
Replied on 08 October 2024
Dear Patient, Thank you for your positive feedback. It is good to know that our service users are treated well and offered person-centred care. Kind regards G Blackford- Practice Manager
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Review titled Very pleased
Rated 4 stars out of 5
by Christopher Powell - Posted on 16 April 2024
Very happy with my treatment today. The reception staff are always lovely, polite and helpful. The doctor gave me time and worked with me to find a solution to my problem. Also offered good advice moving forwards which I very much appreciated.
Visited April 2024
Review titled Dudley Wood Surgery
Replied on 16 April 2024
Thank you for your kind feedback. We endeavour to put all our patients at the centre of their care. In continuing with our approach to person-centred care, we would welcome all our patients to engage with the practice and utilise the NHS app to facilitate management of their health care.