Dyneley House Surgery
Newmarket Street, Skipton, North Yorkshire, BD23 2HZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good service
Rated 5 stars out of 5
by Michael - Posted on 06 July 2024
I contacted Dyneley House with a problem through their online service in June. Over a couple of weeks they sorted out my problem using a combination of patchs, phone and helpful reception desk.
Visited July 2024
Dyneley House Surgery has not yet replied.
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Review titled Quick and polite and re-assuring
Rated 5 stars out of 5
by Jonathan Hauxwell - Posted on 07 May 2024
I called the practice, was placed on a call-back list, asked and complied with a request for a photo via the patches system, was called by a practitioner and was prescribed a medication all within 5 hours. Another shining example of an excellent practice doing its job well. Congratulations Dyneley House!
Visited May 2024
Dyneley House Surgery has not yet replied.
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Review titled Review refused
Rated 1 star out of 5
by Anonymous - Posted on 23 March 2024
I do not understand. My review is refused and says my issue is resolved. That is a blatant lie. The reception told me 2 days ago the Surgery manager would call me on Friday, yesterday. I waited for the call all day. This service is not fit for purpose. My complsint stands.
Visited March 2024
Dyneley House Surgery has not yet replied.
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Review titled What is going on?
Rated 1 star out of 5
by Anonymous - Posted on 28 March 2024
After soeaking to a Doctor, I was sent an online link which I can do nothing with. Why is the surgery peruing this awkward and unhelpful automation. Why does nhs England allow this. I don't know what the link implies and I am saddened at this issue, especialpy as I have an ongoing complaint regarding the noisy onhold music and the impracticability of not being allowed to request a repeat prescription, the same repeat prescription I have had for years. The onpine system does not work for me. I am truly fed up and after they said they could not analyse my copd spiro test, I am shocked to be placed on a waiting list for over 3 months to do the same test. Why are we so reliant on automation when it is not helpful but handy to blame?
Visited March 2024
Dyneley House Surgery has not yet replied.