Dyneley House Surgery
Newmarket Street, Skipton, North Yorkshire, BD23 2HZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good service
Rated 5 stars out of 5
by Michael - Posted on 06 July 2024
I contacted Dyneley House with a problem through their online service in June. Over a couple of weeks they sorted out my problem using a combination of patchs, phone and helpful reception desk.
Visited July 2024
Dyneley House Surgery has not yet replied.
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Review titled Quick and polite and re-assuring
Rated 5 stars out of 5
by Jonathan Hauxwell - Posted on 07 May 2024
I called the practice, was placed on a call-back list, asked and complied with a request for a photo via the patches system, was called by a practitioner and was prescribed a medication all within 5 hours. Another shining example of an excellent practice doing its job well. Congratulations Dyneley House!
Visited May 2024
Dyneley House Surgery has not yet replied.
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Review titled Review refused
Rated 1 star out of 5
by Anonymous - Posted on 23 March 2024
I do not understand. My review is refused and says my issue is resolved. That is a blatant lie. The reception told me 2 days ago the Surgery manager would call me on Friday, yesterday. I waited for the call all day. This service is not fit for purpose. My complsint stands.
Visited March 2024
Dyneley House Surgery has not yet replied.
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Review titled What is going on?
Rated 1 star out of 5
by Anonymous - Posted on 28 March 2024
After soeaking to a Doctor, I was sent an online link which I can do nothing with. Why is the surgery peruing this awkward and unhelpful automation. Why does nhs England allow this. I don't know what the link implies and I am saddened at this issue, especialpy as I have an ongoing complaint regarding the noisy onhold music and the impracticability of not being allowed to request a repeat prescription, the same repeat prescription I have had for years. The onpine system does not work for me. I am truly fed up and after they said they could not analyse my copd spiro test, I am shocked to be placed on a waiting list for over 3 months to do the same test. Why are we so reliant on automation when it is not helpful but handy to blame?
Visited March 2024
Dyneley House Surgery has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by patricia kitchen - Posted on 14 February 2023
I have had an absolutely fantastic service from everyone concerned with my care at Dyneley House Surgery. Everyone is always very understanding, caring and thoughtful. I am so grateful for all the help everyone at Dyneley House Surgery offer. A big thank you!
Visited January 2023
Review titled Dyneley House Surgery
Replied on 14 February 2023
Many thanks for the positive review Patricia. I am delighted that you are pleased with the service that you have received. This has been passed on to all of the staff here at Dyneley House. Mark Bennett, Business Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by D Frank - Posted on 23 December 2022
I have recently attended the practice for a couple of health issues and vaccinations. I obtained the necessary appointments easily from friendly and efficient staff. The care from Doctors nurses and support staff was also friendly and they resolved my issues promptly. A big thank you to all the staff at Dyneley House surgery from a very satisfied patient
Visited December 2022
Dyneley House Surgery has not yet replied.
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Review titled Outstanding Practice/Receptionist
Rated 5 stars out of 5
by Mrs J Firth - Posted on 17 November 2022
Called in to the surgery this morning and the receptionist on the desk today was so helpful!. Needed a blood test, she booked the blood test apt for me within a few mins - directed me to Skipton hospital and I was in and out of Skipton hospital within 10 mins of her booking the appointment for me and off to work i went. This service was amazing - thank you to the receptionist at Dyneley and also Skipton phlebotomy nurses too. Fantastic
Visited November 2022
Dyneley House Surgery has not yet replied.