Ealing Park Health Centre
195A South Ealing Road, Ealing, London, Greater London, W5 4RHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled The quality has declined so much
Rated 2 stars out of 5
by Anonymous - Posted on 12 July 2023
I joined this practice 10 years ago in 2012. I was very pleased with the service at that time. But the quality has declined so much over the years especially after the pandemic. It is very difficult to get a face to face appointment. Even during a phone appointment, the GPs are in a mighty hurry to finish the call and do not give full attention to what the patient is trying to describe.
Visited May 2023
Review titled Ealing Park Health Centre
Replied on 13 July 2023
I’m very sorry to hear of your experience. As this post is anonymous, I cannot investigate and respond directly regarding the issues raised but I would be happy to look into your complaint in more detail. Please contact the Practice Manager or by email (admin.ephc@nhs.net) and give your details. Thank you. Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Khalida kohkan - Posted on 07 April 2023
The practice is good but I have complaint. Two weeks ago I received a phone call from GP . She said I should make an appointment because my biopsy results came and I should see the doctor and she said it important. I really worried what happened . My results show cancer. I really sad and it effect to my mind. When yesterday I met the doctor she said there’s nothing to worry. I request please first confirm then phone the patient. This was really bed experience. Thank you
Visited April 2023
Ealing Park Health Centre has not yet replied.
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Review titled Genuine improvement of this GP
Rated 4 stars out of 5
by Piyali Das - Posted on 02 May 2023
I have been seeing this GP for an year and have seen serious improvements made over time. Their online system is much improved with econsult, referral and repeat prescription facilities. Additionally, I did get a couple of same day appointments if you manage to call in early. I understand that NHS is backlogged and providing care for everyone is not easy but this GP practice demonstrates genuine attempts to provide care for its patients.
Visited April 2023
Ealing Park Health Centre has not yet replied.