Ealing Park Health Centre
195A South Ealing Road, Ealing, London, Greater London, W5 4RHContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Ealing Park Health Centre.
Reviews
-
Review titled Difficult to get appointment
Rated 3 stars out of 5
by Gary Gray - Posted on 09 February 2023
I called the surgery today to make an appointment following a text message from the surgery. I was on hold for 20 minutes. Finally got through to being told there was no slots and to call back on Monday at 12 when more would be freed up. I have a lot of sympathy for the staff at the practice but making patients jump through these hoops to simply get an appointment makes no sense. It is inefficient to expect people to call multiple times for an appointment especially for the reception staff. Even if they could play a recorded message stating that there are no appointments available it would have saved me being on hold. Surely there is a better way of managing routine appointment requests?
Visited February 2023
Ealing Park Health Centre has not yet replied.
-
Review titled Awful service
Rated 1 star out of 5
by Anonymous - Posted on 06 February 2023
I do not think it is appropriate that this practice takes money from the NHS on the basis that appointments will be offered when in fact it is highly unlikely that you will ever be able to see a GP in person unless it is deemed to be an emergency and as I found out today, there aren't even any times available for a GP to call back for a telephone appointment for at least 4 weeks. The receptionist couldn't explain why, if I complete an e-consult online I would be contacted by a GP within 48 hours though.
Visited February 2023
Ealing Park Health Centre has not yet replied.