Earlsfield Surgery
2-4 Steerforth Street, London, Greater London, SW18 4HHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible appointment booking service
Rated 2 stars out of 5
by Anonymous - Posted on 11 November 2024
The hours the booking form is open is way too short. It would be nice to be able to submit non-urgent requests at any time. As a teacher, I can’t access phone or email during the time period (8-3). Finally managed to get my partner to submit a request, only to be offered a phone consultation (not face to face) and 6 weeks from the date we’d submitted the form! Ridiculous to have to wait 6 weeks for a phone appointment (which is also too late for the medical need I have). Plus they messaged to say they’d call during hours specified I couldn’t do on the form! I now need a prescription but have the same issue of being unable to request one as I can’t do so after 3pm. Ridiculous system for working people. Effectively unable to access the medical care needed.
Visited October 2024
Earlsfield Surgery has not yet replied.
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Review titled Excellent GP practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 July 2024
This GP practice is so good at providing swift appointments for unwell children. I booked online last night and was able to get an appointment at 8.50am for my baby. The doctor was very thorough, reassuring and helpful. I have nothing but praise for this GP surgery and I feel very grateful to live in their catchment area.
Visited July 2024
Earlsfield Surgery has not yet replied.
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Review titled Great practice.
Rated 5 stars out of 5
by Jenifer Stobart - Posted on 06 March 2024
Everyone very helpful and patient. Seen on time. Clean premises. I have attended this practice for many years and have always had excellent service.
Visited March 2024
Earlsfield Surgery has not yet replied.
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Review titled Good service
Rated 4 stars out of 5
by Mark - Posted on 09 March 2024
Saturday needed an appointment urgently and despite not booking I was fitted in - thanks to a cancellation - within 10 minutes of arrival at 8am. Maybe I was lucky, but this showed a willingness to provide efficient service and it was much appreciated
Visited March 2024
Earlsfield Surgery has not yet replied.
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Review titled Indifference & apathy.
Rated 2 stars out of 5
by Anonymous - Posted on 26 January 2024
Nurse arrived at surgery 40 minutes late for the working day- first appointments all had to just wait. Reception didn’t advise those waiting, didn’t know if they were in the surgery, or not, & then gave excuse of being stuck in traffic. Yes London has traffic & road works- another reason later given, but was told they were only coming from Tooting. 40 minutes late from Tooting!.. could walk it quicker than that lateness. Inconvenient- others left & I was then late for a meeting. That’s not acceptable in business so unsure why it is in the NHS. The general air from those we spoke to (others were asking for specifics on timing too) was disregard & what are you complaining about.. it’s not abnormal.
Visited January 2024
Earlsfield Surgery has not yet replied.
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Review titled Quick, easy and efficient appointments
Rated 5 stars out of 5
by Anonymous - Posted on 06 January 2023
Booked online the night before for the next day, appointment with a GP who quickly ascertained what needed to be done, and made arrangements, and kept me informed about the process.
Visited January 2023
Earlsfield Surgery has not yet replied.
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Review titled Great practice with fantastic doctors !
Rated 5 stars out of 5
by Miss tahmina Rohal - Posted on 16 November 2022
Excellent service starting from receptionist to doctors. The receptionists are welcoming and happy. You always get to see the doctors you want to see , all the doctors are great at speaking to patients in a calm manner. Doctors are keen to solve your issues as quickly as they can , if something needs following up , they will advise on what to do next even if this means you will be referred to a specialist. It's my family doctor and I would never leave here because of the amazing services.
Visited November 2022
Earlsfield Surgery has not yet replied.