East Barnet Health Centre
149 East Barnet Road, Barnet, EN4 8QZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Reassurance galore
Rated 5 stars out of 5
by John Burns - Posted on 06 December 2023
Under extreme pressure from wife and sons I sought advice regarding a facial growth. I was treated with great courtesy and proper care and left stepping lighter. Thank you.
Visited December 2023
Review titled East Barnet Health Centre
Replied on 07 December 2023
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times.
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Review titled Great GP Practice
Rated 5 stars out of 5
by Elif Arsu - Posted on 14 December 2023
I am very happy with East Barnet health centre. I have been with them for 12 years and i never had any issues. I always get an appointment when i need it. The staff is helpful and professional
Visited December 2023
Review titled East Barnet Health Centre
Replied on 18 December 2023
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times.
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Review titled Good doctors, just overstretched
Rated 4 stars out of 5
by Anonymous - Posted on 14 December 2023
All the doctors I have seen here have been helpful and doing the best they can. They have been overstretched as everyone knows, however, they have taken the time to give me the best advice and refer me to other services. They do need more reception staff though, they have been friendly too most times.
Visited December 2023
Review titled East Barnet Health Centre
Replied on 18 December 2023
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times.
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Review titled Can't make an appointment
Rated 3 stars out of 5
by Sharon Sugar - Posted on 29 November 2023
I understand how difficult the reception job is. I tried calling @ 8.01 all appointments were gone. A suggestion why such a long answer phone pre message before u can press an option. ?? This is not a complaint I feel for the staff but does not help me. Any suggestions? Or a call would be great. Kind Regards Sharon Sugar
Visited November 2023
Review titled East Barnet Health Centre
Replied on 04 December 2023
We are sorry you have had cause to complain - we are working under extreme pressure in the NHS at the moment and are trying our level best to meet the high demand on the service. If you would like to discuss this further please contact and ask to speak to the practice manager.
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Review titled Poor practice
Rated 1 star out of 5
by Mrs Kori - Posted on 30 November 2023
I am really annoyed by the practice poor booking system via econsult. I have tried on several occasions to book. I leave all the work sit infront of the computer at 7:45 and keep trying to book. Till 7:59 the message says you can book at 8:00. Once it ticks 8:00 the message automatically says ‘you can book the next day at 8:00’. It is unbelievable. How can it be filled in no time? Trust me it is not my first experience. Every time it is the same. Unfortunately I have shelled out lot of money on private gps now. I would appreciate if the manager can come back to me with the number patients that they are seeing on daily basis booked through econsult. I am sure they should be able to do it as I have the right to know it, as long as I am not asking for personal details. Even if I try calling practice sharp at 8 am for morning apps and at 2 pm for pm apps - no appointment will be available. It’s shocking but I have never managed to see a GP from this practice till now. I would never ever recommend this practice as one will never see a gp once registered. They will have to call 111/ 999 and not gp for whatever problems they have.
Visited November 2023
Review titled East Barnet Health Centre
Replied on 04 December 2023
We are sorry you have had cause to complain - we are working under extreme pressure in the NHS at the moment and are trying our level best to meet the high demand on the service. The phone lines switch over at 8am when we open so trying to access the service prior to that time will not add you to the queue first. If you would like to discuss this further please contact and ask to speak to the practice manager.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 13 October 2023
I accidentally ran out of meds. I was expecting the prescriptions clerk to say it was my own silly fault and that she couldn’t help. Instead she couldn’t have been more sympathetic and helpful. She issued a strip to tide me over and also made sure that that strip would not be subtracted from my next renewal. This practice obviously has an ethos of being as helpful as possible. And I’ve noticed this in the medical staff as well. You’re doing a great job, thanks and keep it up.
Visited October 2023
Review titled East Barnet Health Centre
Replied on 17 October 2023
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times.
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Review titled Urgent not urgent
Rated 2 stars out of 5
by Anonymous - Posted on 25 October 2023
Was sent an urgent message from surgery at 7, which caused immediate alarm. When opened it was only to tell me my appointment was cancelled. This was clearly not a message requiring my immediate attention, particularly since the surgery doesn't open until 8. I was asked to call rearrange, since the cancellation was not caused by me, the onus is on the surgery to call me. Zero complaint about the GP when seen. These reviews should allow separate commentary regarding the medical & admin staff because the care of patients needs do not always match.
Visited October 2023
Review titled East Barnet Health Centre
Replied on 04 December 2023
We are sorry you have had cause to complain - we are working under extreme pressure in the NHS at the moment and are trying our level best to meet the high demand on the service. If you would like to discuss this further please contact and ask to speak to the practice manager.
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Review titled Good admin staff and prompt appointments
Rated 5 stars out of 5
by ANDREW MALONE - Posted on 11 October 2023
I had a same day appointment could not make the morning. What was an offered a late night appointment which suited me perfectly. The admin staff took my medical history from moving over to the United Kingdom from Ireland and insured that I was able to get all of my medical history sorted
Visited October 2023
Review titled East Barnet Health Centre
Replied on 17 October 2023
Thank you so much for the positive feedback , it helps a lot to boost the staff morale during these very challenging times
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Review titled Great Staff!
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2023
Excellent service, extremely helpful, the receptionist who helped me with my concern’s called me back as promised and was seen out of hours face to face appointment same day! Can’t fault the staff at East Barnet Heath Centre. Thank you very much!
Visited October 2023
Review titled East Barnet Health Centre
Replied on 17 October 2023
Thank you so much for the positive feedback , it helps a lot to boost the staff morale during these very challenging times
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 04 October 2023
The staff were friendly and helpful and it is good to have an out of hours service close to my home where I can get access to a GP
Visited October 2023
Review titled East Barnet Health Centre
Replied on 04 October 2023
Thank you so much for the positive feedback , it helps a lot to boost the staff morale during these very challenging times