Eastham Group Practice
47 Bridle Road, Bromborough, Wirral, Merseyside, CH62 6EEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Whole experience
Rated 5 stars out of 5
by Julie Oliver - Posted on 28 April 2024
From reception staff to nurse, nurse practitioner, Doctor on both personal treatment and contact information. Total professionalism , caring and attentive throughout. I feel totally cared for by this practice in the last three years that I have been registered there. Thank you to all of the staff there for looking after me
Visited March 2024
Eastham Group Practice has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2024
Great service as always. Was seen to straight away and was happy with the plan the doctor gave me moving forward. Thank you
Visited March 2024
Eastham Group Practice has not yet replied.
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Review titled Helpful and understanding practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 March 2024
Was caught out with medications and these were vital. A doctor was kind enough to help me out when I was stuck in Heathrow airport without them. Thank you again
Visited February 2024
Eastham Group Practice has not yet replied.
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Review titled Poor reception practice were are all the doctors gone
Rated 1 star out of 5
by Anonymous - Posted on 12 January 2024
My wife rang yesterday eve re my daughter serious back problems to see a doctor was told should have rang earlier before 5 she was not that bad then to ring.then she said couldn't do anything as closing in 29 min you couldn't make this up.its not a shop.a garage God sake it's a doctor's I think
Visited January 2024
Eastham Group Practice has not yet replied.
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Review titled Appalling Practice. Unable to get an appointment
Rated 1 star out of 5
by Anonymous - Posted on 30 November 2023
I have tried twice over the past 5 months to get an appointment for two different complaints. I tried calling and online. When I called I was told I couldn’t make an advance appointment, I had to call at 8am. I was away from home at the time so couldn’t attend a same day appointment. Today I managed to speak to a receptionist after being in a queue for 35 minutes and was told I couldn’t make an appointment - I’d have to use the online system. When I tried at 10:45am, it was already closed due to too many appointments. What do I have to do to get to see someone at this abysmal practice?
Visited November 2023
Eastham Group Practice has not yet replied.
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Review titled Great Staff & Care
Rated 4 stars out of 5
by Anonymous - Posted on 29 June 2023
After several recent appointments for myself and my new baby, I'd be quick to recommend Eastham Group Practice. The GPs, nurse practitioners and reception staff that I have dealt with have all been friendly and helpful. I feel that myself and my child have had a really high level of care at this practice and I trust in these professionals going forward. It's often quite difficult getting through on the phone at 8am but that is my only qualm and you can often use the online service too which is a helpful alternative for some types of issue!
Visited June 2023
Eastham Group Practice has not yet replied.
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Review titled Doctors good but appointment system failing
Rated 3 stars out of 5
by Anonymous - Posted on 25 April 2023
The doctors are good, the difficulty seems to arise in getting through the appointment system. The telephone system often seems to be broken, with faults in the looped messages, many times when you phone the message says "the queue is full please phone back later", this can be at 8am or in fact any time in the day. I have often been on hold for 45 minutes plus and many people now seem to have resorted to queuing outside at 8am to get an appointment. It is pleasing that you are now able to see someone face to face if you request to and the doctors I have seen have been thorough but the appointment system just isn't working.
Visited April 2023
Eastham Group Practice has not yet replied.
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Review titled Caring, knowledgeable staff
Rated 5 stars out of 5
by Anonymous - Posted on 09 February 2023
I did an e-consult which was very easy and subsequently had a face to face appointment within a week. GP listened to me and gave the advice and reassurance I needed. Excellent consultation. Friendly staff who work really hard
Visited February 2023
Eastham Group Practice has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 March 2023
I contacted the practice needing help and support for my elderly parents. The reception staff were kind and helpful, they told me about the variety of different services that were available to me. I was booked in to see one of the wellbeing practitioners who provided me with social support for my parents and carers support for me. I was unwell during my visit and the staff kindly make sure I was assessed before I left. The GP and ANP were thorough, understanding and gave me a lot of time. I'm very grateful for their service.
Visited January 2023
Eastham Group Practice has not yet replied.