Eden Medical Group
Port Road, Carlisle, Cumbria, CA2 7AJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Doctor
Rated 4 stars out of 5
by Anonymous - Posted on 30 November 2024
The doctor took time to go thru my results, look at ways to give me a better quality of life. The doctor is a credit to the practice.
Visited November 2024
Eden Medical Group has not yet replied.
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Review titled Caring nurse
Rated 3 stars out of 5
by Julie drelincourt - Posted on 17 October 2024
I attended the surgery yesterday for a diabetic review my nurse Jayne was kind, caring, she talked through my options and I didn’t feel time pressured she listened patiently to my queries and concerns and went through everything with me spending over my appointment time to get me sorted. This is only the second time I have seen a diabetic nurse that doesn’t make you feel like a failure or talk to you like a three year old many thanks Jayne.
Visited October 2024
Eden Medical Group has not yet replied.
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Review titled Prescription
Rated 1 star out of 5
by Stephen Carter - Posted on 26 June 2024
After a total of 6 phone calls the receptionists have failed to resolve an issue with a prescription. Was told I needed a telephone appointment to re prescribe a medication. ( no available appointments) only to be told on the 3rd call and after a 54min wait that an appointment was not necessary and the medicine team would arrange a prescription. 3 more calls late still no prescription and now 5 days without medication. They should be ashamed. No apology. Just uncaring apathy.
Visited June 2024
Eden Medical Group has not yet replied.
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Review titled Awful practice, avoid.
Rated 1 star out of 5
by Jack - Posted on 15 May 2024
It’s almost impossible to get a same day appointment at Eden Medical in Carlisle. I called at 8am today and was on hold for one hour and 37 minutes. When I got through I was told all the appointments were gone and that I should try again on Friday (not tomorrow as they only work a half-day on Thursdays. Pathetic. Awful practice, avoid or you will regret it.
Visited May 2024
Eden Medical Group has not yet replied.
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Review titled Prescriptions
Rated 4 stars out of 5
by Anonymous - Posted on 15 March 2024
On numerous I have had to go to the practice to sort out prescriptions which are wrong for both my wife and myself.items missed off, prescriptions missing and late. Apart from one receptionist, I have not had an apology, when speaking to someone it has always been another persons fault, and I will have to wait another 4 to 7 days for the prescription to be filled. Not the service I expect
Visited July 2023
Eden Medical Group has not yet replied.