Edith Cavell Practice
41A-41C Streatham Hill, London, Greater London, SW2 4TPContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Edith Cavell Practice.
Reviews
-
Review titled Worst ever
Rated 1 star out of 5
by Anonymous - Posted on 05 April 2023
booking appointments is impossible. they tell you to use a online booking system they ask an appropriate time to call and decide to call whenever . they don’t care if you have other things going on . example. work/children doctors are rude and dismissive . receptionist , will leave you calling for 1 hour even though you are “number 1” in the calling queue . ridiculous , if you don’t want to answer calls don’t be a receptionist.
Visited April 2023
Review titled Edith Cavell Practice
Replied on 17 September 2024
Dear Patient, Thank you for taking the time to provide us with feedback. I am sorry your experience at our practice was not as positive as we would hope, I will pass this on to our team and Please feel free to contact the surgery on 0207 062 7870 if you wish to discuss your concerns further. Kind regards, Practice Manager
-
Review titled Not impressed
Rated 1 star out of 5
by Anonymous - Posted on 20 March 2023
Terrible staff member. Left myself & another person waiting an unacceptable amount of time to make an appointment after they & I walked to the surgery to make said appointment. The person on duty for 25 minutes sat looking at a screen fingers not moving. A woman who had arrived before me complained about her treatment at the whim of the staff member. I sat there & watched this scene somewhat stunned. Is that what's called reception?
Visited March 2023
Review titled Edith Cavell Practice
Replied on 17 September 2024
Dear Patient, Thank you for taking the time to provide us with feedback. We will take this onboard and feed it back to our team at Edith Cavell Surgery. Kind regards, Practice Manager
-
Review titled Doctor dismissed my symptoms and concerns
Rated 1 star out of 5
by Anonymous - Posted on 21 March 2023
I have had nausea, stomach cramps, temperature and irregular bowel for 2 weeks. After explaining my symptoms the doctor said I had too many symptoms and I had too select one do I wanted him to deal with. It felt like he wanted me off the phone as soon as possible. He told me to log an issue in a fortnight if I still had problems. I'm likely going to pay to see a private doctor as I'm not confident in the diagnoses.
Visited March 2023
Review titled Edith Cavell Practice
Replied on 17 September 2024
Dear Patient, Thank you for taking the time to provide us with feedback. I am sorry your experience at our practice was not as positive as we would hope, I will pass this on to our team and Please feel free to contact the surgery on 0207 062 7870 if you wish to discuss your concerns further. Kind regards, Practice Manager