EDMG - Peterlee Health Centre
St Cuthberts Road, Suite 4, St Cuthbert's Way, Peterlee, County Durham, SR8 1ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled The most helpful and insightful appointment
Rated 4 stars out of 5
by Rebecca - Posted on 09 November 2024
I recently had an appointment with the mental health nurse at Peterlee surgery. I cannot express how transformative the experience was. From our very first interaction, she demonstrated an exceptional level of professionalism, empathy, and understanding that immediately put me at ease. One of the standout aspects of the nurses approach was her ability to listen actively and be so relatable. She took the time to understand my concerns and fears without judgment, creating a safe space for me to share my thoughts. This level of attentiveness made me feel valued and respected. In addition to being a compassionate listener, she provided invaluable tools and strategies to help me manage my mental health challenges. Her knowledge and expertise were evident in the way she tailored her recommendations to suit my individual needs. I appreciated the practical techniques she shared. Overall, I am incredibly grateful for the excellent services provided by the mental health nurse today. Her combination of expertise, compassion, and commitment to patient care is truly commendable. I would highly recommend nemtal health nurse to anyone seeking mental health support.
Visited November 2024
EDMG - Peterlee Health Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Karen - Posted on 11 April 2024
Following my recent experience with various members in different sites this week I really feel I have to take the time to leave a review.I normally wouldn’t but from the telephone call on Monday pm from the doctor at Wingate to the nurse visit Tuesday morning at Kelloe through to the doctor ringing late Wednesday evening my whole treatment was seamless.Bloods taken were analysed and back with subsequent tests and medication arranged within hours.I am very fortunate to have good news but had it not been I would have already be receiving treatment.Thank you to all including the receptionist today returning to work it is very much appreciated .Each time I phone or attend all staff are polite and efficient and I have been living in the area for several years now.Apologiesfor not leaving reviews earlier and keep up the good work.Many thanks
Visited April 2024
EDMG - Peterlee Health Centre has not yet replied.