Elbury Moor Medical Centre
Fairfield Close, Worcester, Worcestershire, WR4 9TXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appalling attitude
Rated 1 star out of 5
by Anonymous - Posted on 05 May 2023
I have found the staff at Elbury Moor to have a terrible attitude. Patients are treated like an inconvenience. The reception staff are more interested in telling you how busy they are than actually dealing with your problem, they only want to tell you what they cannot do, not what they actually can do to help. Also had a bad experience with one of the ANPs who was dismissive, patronising and unsympathetic.
Visited May 2023
Review titled Elbury Moor Medical Centre
Replied on 22 May 2023
I am very sorry to read of your experience with our Practice as this is certainly not our intention. I would be grateful if you could make contact with the Practice Manager who would like to discuss the concerns you have raised directly with you.
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Review titled Patient Participation Group
Rated 5 stars out of 5
by Bryan Coates - Posted on 30 April 2023
I have just taken part in the most recent meeting of the Elbury Moor Patient Participation Group. This group meets regularly to discuss all issues relating to medical treatment of all patients registered at the Surgery. The Practice Manager, ably assistant by her Assistant Manager and the Practice Pharmacist, provided excellent information regarding a number of important issues. The telephone system, patients failing to attend their appointments and the review of prescribed medications were all discussed in depth. Thank you to the Practice Manager and her staff for their professional input, advice and extremely helpful comments. Very well done to all concerned.
Visited April 2023
Elbury Moor Medical Centre has not yet replied.