Eldene Surgery
Colingsmead, Eldene, Swindon, Wiltshire, SN3 3TQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Brilliant, Supportive Surgery
Rated 5 stars out of 5
by Weir Family - Posted on 03 June 2024
All staff, including reception, administration, GPs, Paramedics and Nurses have been extremely supportive and very helpful throughout the care given to our Mother during her final 5.5months of life. Every request, whether it be a home visit, medication, advice or paperwork the service provided was exceptional. We can not thank Eldene Surgery enough for everything that they have done for us as the family and for our late Mother. The care from each member of staff was always above and beyond. From all of us we “Thank you”.
Visited May 2024
Eldene Surgery has not yet replied.
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Review titled Not a great practise
Rated 1 star out of 5
by Anonymous - Posted on 12 September 2023
I can never get an appointment. Request for information twice - on two different occasions and has taken over couple of weeks - With no follow up. Poor customer service. This practise needs a review on their procedures and more practicality of situations that occur. Not very customer friendly at all!
Visited September 2023
Review titled Eldene Surgery
Replied on 13 September 2023
Dear Patient, Thank you for your feedback I am sorry you feel your experience has been poor on this occasion. Naturally we would like to resolve this situation for you please email us via bswicb.admin.eldenesurgery@nhs.net with the subject line for the attention of the Operations Manager, alternatively please phone in on 01793 522710 and ask to be transferred to myself (Mike Tidy) Kind Regards Mike Tidy - Operations Manager