Skip to main content

Eldene Surgery

Colingsmead, Eldene, Swindon, Wiltshire, SN3 3TQ

Contact details and opening times

Patient ratings and reviews

Leave a review

Help others by sharing your thoughts and experiences about Eldene Surgery.


Reviews

Displaying 1 to 2 of 2

  1. Review titled Brilliant, Supportive Surgery

    Rated 5 stars out of 5

    by Weir Family - Posted on 03 June 2024

    All staff, including reception, administration, GPs, Paramedics and Nurses have been extremely supportive and very helpful throughout the care given to our Mother during her final 5.5months of life. Every request, whether it be a home visit, medication, advice or paperwork the service provided was exceptional. We can not thank Eldene Surgery enough for everything that they have done for us as the family and for our late Mother. The care from each member of staff was always above and beyond. From all of us we “Thank you”.

    Visited May 2024

    Report as unsuitable

    Eldene Surgery has not yet replied.


  2. Review titled Not a great practise

    Rated 1 star out of 5

    by Anonymous - Posted on 12 September 2023

    I can never get an appointment. Request for information twice - on two different occasions and has taken over couple of weeks - With no follow up. Poor customer service. This practise needs a review on their procedures and more practicality of situations that occur. Not very customer friendly at all!

    Visited September 2023

    Report as unsuitable

    Review titled Eldene Surgery

    Replied on 13 September 2023

    Dear Patient, Thank you for your feedback I am sorry you feel your experience has been poor on this occasion. Naturally we would like to resolve this situation for you please email us via bswicb.admin.eldenesurgery@nhs.net with the subject line for the attention of the Operations Manager, alternatively please phone in on 01793 522710 and ask to be transferred to myself (Mike Tidy) Kind Regards Mike Tidy - Operations Manager

    Report as unsuitable