Elgar House
Church Road, Redditch, Worcestershire, B97 4ABContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 17 February 2024
It seems to me having been a patient for many years that the surgery now do not ‘care’ and us patients are an inconvenience. I came in December and was made to feel like a nuisance.
Visited December 2023
Review titled Elgar House
Replied on 19 February 2024
Thank you for your feedback. We are very sorry to hear that you feel this way and would welcome discussing your personal experience should you wish to, within the practice. If you would want to discuss this further please contact the surgery with your details, name, contact number and that you are following up from this message, and we can arrange a suitable time. Thank you Management Team, Elgar House Surgery
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Review titled Great practice
Rated 5 stars out of 5
by Pamela Banks - Posted on 17 May 2023
I applied for a review online and was contacted within 24hours with an appointment date to see the doctor. The appointment was on time and the doctor dealt with my problem in a timely and professional manner.
Visited April 2023
Review titled Elgar House
Replied on 18 May 2023
Thank you for your positive review. Our online service via our website has been very popular with patients and I am very happy that this led to a positive experience. Thank you for the time you have taken to leave this review.