Elgin Clinic
40 Elgin Avenue, London, W9 3QTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Rude receptionist
Rated 3 stars out of 5
by Anonymous - Posted on 14 March 2023
Spoke to one of the receptionist this morning made me feel uncomfortable, felt like I was bothering her that I rang to speak to a doctor and was speaking to me in a rude manner. Being front line worker myself I do not speak to NHS patients like that. I have never had an issue with the GP surgery staff but this time was not acceptable.
Visited March 2023
Review titled Elgin Clinic
Replied on 15 March 2023
Thank you for taking the time to write a review about the practice and we are concerned that you feel you have received a less than satisfactory service from our reception staff. Please contact the practice if you would like to discuss the matter further
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Review titled Best practice yet
Rated 5 stars out of 5
by Anonymous - Posted on 24 April 2023
Recently moved away from their catchment area, and am seriously sad about it. It's not perfect, but it's the best practice I've been at so far. You can actually reach them, book appointments within 2 weeks, get proper referrals and good use of the online system for prescription requests (which are done quickly). It's a real shame they only allow catchment patients, as everything nearby is horrid. Thank you
Visited February 2023
Review titled Elgin Clinic
Replied on 25 April 2023
Thank you so very much for your kind review. We aim to give the best possible service we can. Many thanks.