Elizabeth Avenue Group Practice
2 Elizabeth Avenue, Islington, London, Greater London, N1 3BSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 September 2023
I've always received the support I've needed with this practice, regardless of the doctor or nurse advising or treating me.
Visited September 2023
Review titled Elizabeth Avenue Group Practice
Replied on 15 August 2024
Thank you for taking the time and trouble to make a comment on our practice's NHS Choices website page. We continually receive high praise from our patients and I am very grateful you have taken the time and trouble to put a comment on here. Thank you again.
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Review titled Amazing GP surgery
Rated 5 stars out of 5
by Briony densham - Posted on 06 September 2023
I have been with Elizabeth Avenue GP since I was born and they have been so supportive to me. My daughter has also been there since birth and she is so comfortable at the surgery witch is perfect as she has autism so if she was not comfortable this could cause more problems. Honestly wouldn’t go to any other GP Thank you to all the doctors, nurses and the reception team for being so helpful.
Visited September 2023
Review titled Elizabeth Avenue Group Practice
Replied on 15 August 2024
Dear Briony, We are all delighted to hear how happy you are as a patient at our practice. We are constantly receiving similar praise from our patients, but it is particularly rewarding to see comments like yours. Thank you so much for taking the time and trouble complete this comment for us. Thank you.
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Review titled Excellent practice
Rated 5 stars out of 5
by Shirley pollock - Posted on 10 August 2023
From reception, nurses, and doctors all fulfill their roles with compassion and efficiency and instill a trusting relationship between patients and practice
Visited August 2023
Review titled Elizabeth Avenue Group Practice
Replied on 15 August 2024
Thank you for you kind comments regarding our wonderful staff here at our practice. We continually receive excellent feedback like this on a daily basis, however, it is particularly kind of you to have made the effort to comment on our NHS Choices page.
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Review titled Great practice
Rated 5 stars out of 5
by Christine - Posted on 27 July 2023
I cannot speak highly enough of the Elizabeth Avenue Practice. When contacted on e-consult, one of the four doctors rings within a day and gives time and thought to a problem. They are good listeners and do all in their power to get speedy hospital appointments. They are always polite and patient. The same goes for the nurse. I consider myself and my family very lucky to have been with them for 45 years.
Visited July 2023
Review titled Elizabeth Avenue Group Practice
Replied on 15 August 2024
Dear Christine, Thank you so much for your kind comments regarding our practice. Like many patients, it is good to see you are receiving quick and efficient care by using the eConsult system. We continually receive praise from our patients about our staff. Thank you very much.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 July 2023
I’ve been a patient here for 20+ years. In the past month I have seen both a Dr and also the experienced Practice Nurse who I’ve been seeing for many years who is fantastic. As always I find all of the the staff to be friendly, helpful and professional. Despite the turbulent Covid times in recent years, Elizabeth Avenue has managed to maintain the feel of a caring family surgery and I’m grateful to be registered here. I was able to book both of these appointments in a timely fashion, the first with the GP as an emergency and then the review with the Nurse for today.
Visited July 2023
Elizabeth Avenue Group Practice has not yet replied.
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Review titled Exemplary Practice
Rated 5 stars out of 5
by Alan B - Posted on 09 May 2024
I’ve been with this practice for just under a year and they are without doubt the best practice I’ve been under. I used e-consult at 13:00 and was called with an appointment for the same day at 16:10. I was examined and referred on for x-rays. The reception and admin team are so helpful and polite and friendly. I highly recommend this practice.
Visited May 2023
Elizabeth Avenue Group Practice has not yet replied.
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Review titled Worse staff and care
Rated 1 star out of 5
by Anonymous - Posted on 10 March 2023
They only give you advice on phone and never book an appointment. They don’t help you and they ask you to complete the online form. After the website redirects me to call them, they said: “at least you gave it a go”. You can sense the mocking in their voice. The doctor did not help either and told me to just take paracetamol while my condition worsened and I had chest pain.
Visited March 2023
Review titled Elizabeth Avenue Group Practice
Replied on 13 March 2023
Thank you for your comments. I'm glad to hear your medical problem was assessed by a GP and found not to be urgent. Many conditions like yours can be easily dealt with by a pharmacist and I would advise you to see one as a first stop if this should happen again.
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Review titled Fantastic Practice!
Rated 5 stars out of 5
by christina - Posted on 21 March 2023
I always had good experiences in the 3 years ive been at this practice especially when it comes to the care of my children ive always received a quick responce to my E consults and have found all the doctors to be knowledgeable and caring also the reception staff are helpful
Visited March 2023
Review titled Elizabeth Avenue Group Practice
Replied on 15 August 2024
Dear Christina, thank you for your valuable feedback which we are very grateful to receive. We constantly receive praise from our patients and it is particularly kind of you to have taken the time and trouble to make a comment on our NHS Choices website page.
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Review titled No response
Rated 2 stars out of 5
by Anonymous - Posted on 21 January 2023
I filled out an econsult late on Friday as I had an extremely high blood pressure reading.(210/112). I was told I would get a response by 6.30pm on Monday. That left me with no option other than accident and emergency.
Visited January 2023
Review titled Elizabeth Avenue Group Practice
Replied on 15 August 2024
I am sorry you did not get the response you expected from our practice. Unfortunately you have not supplied your name so I am unable to investigate further what happened. Most patients have found the eConsult system to be a useful means of contacting our practice and responses are far quicker than they used to be before we started this system.
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Review titled Extremely Rude and Unhelpful Reception Staff
Rated 1 star out of 5
by Anonymous - Posted on 05 December 2022
Very bad experience with the Reception staff at this practice. Basic lack of communication skills or understanding of simple and polite questions. Receptionist became angry and shouting for no apparent reason. Have always had a good experience with the Doctors at this practice but would avoid simply for the reason of not wanting to be spoken to or having to deal with such rudeness again. From reading reviews on Google I'm not the only one who's experienced this and would hope the NHS (of which I've always had such a fantastic experience with) is able to solve this before more people are denied healthcare
Visited December 2022
Review titled Elizabeth Avenue Group Practice
Replied on 18 January 2023
I am sorry to hear of your experience at our practice. If you had contacted me I could have investigated the incident you mention. As a practice we very rarely receive such criticism. We never respond to Google reviews as only the NHS Choices website is accepted by us and moderated by the NHS ensuring legitimate posts are made on it.