Elizabeth Avenue Group Practice
2 Elizabeth Avenue, Islington, London, Greater London, N1 3BSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Shirley pollock - Posted on 10 August 2023
From reception, nurses, and doctors all fulfill their roles with compassion and efficiency and instill a trusting relationship between patients and practice
Visited August 2023
Elizabeth Avenue Group Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Christine - Posted on 27 July 2023
I cannot speak highly enough of the Elizabeth Avenue Practice. When contacted on e-consult, one of the four doctors rings within a day and gives time and thought to a problem. They are good listeners and do all in their power to get speedy hospital appointments. They are always polite and patient. The same goes for the nurse. I consider myself and my family very lucky to have been with them for 45 years.
Visited July 2023
Elizabeth Avenue Group Practice has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 July 2023
I’ve been a patient here for 20+ years. In the past month I have seen both a Dr and also the experienced Practice Nurse who I’ve been seeing for many years who is fantastic. As always I find all of the the staff to be friendly, helpful and professional. Despite the turbulent Covid times in recent years, Elizabeth Avenue has managed to maintain the feel of a caring family surgery and I’m grateful to be registered here. I was able to book both of these appointments in a timely fashion, the first with the GP as an emergency and then the review with the Nurse for today.
Visited July 2023
Elizabeth Avenue Group Practice has not yet replied.
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Review titled Exemplary Practice
Rated 5 stars out of 5
by Alan B - Posted on 09 May 2024
I’ve been with this practice for just under a year and they are without doubt the best practice I’ve been under. I used e-consult at 13:00 and was called with an appointment for the same day at 16:10. I was examined and referred on for x-rays. The reception and admin team are so helpful and polite and friendly. I highly recommend this practice.
Visited May 2023
Elizabeth Avenue Group Practice has not yet replied.
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Review titled Worse staff and care
Rated 1 star out of 5
by Anonymous - Posted on 10 March 2023
They only give you advice on phone and never book an appointment. They don’t help you and they ask you to complete the online form. After the website redirects me to call them, they said: “at least you gave it a go”. You can sense the mocking in their voice. The doctor did not help either and told me to just take paracetamol while my condition worsened and I had chest pain.
Visited March 2023
Review titled Elizabeth Avenue Group Practice
Replied on 13 March 2023
Thank you for your comments. I'm glad to hear your medical problem was assessed by a GP and found not to be urgent. Many conditions like yours can be easily dealt with by a pharmacist and I would advise you to see one as a first stop if this should happen again.
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Review titled Fantastic Practice!
Rated 5 stars out of 5
by christina - Posted on 21 March 2023
I always had good experiences in the 3 years ive been at this practice especially when it comes to the care of my children ive always received a quick responce to my E consults and have found all the doctors to be knowledgeable and caring also the reception staff are helpful
Visited March 2023
Elizabeth Avenue Group Practice has not yet replied.
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Review titled No response
Rated 2 stars out of 5
by Anonymous - Posted on 21 January 2023
I filled out an econsult late on Friday as I had an extremely high blood pressure reading.(210/112). I was told I would get a response by 6.30pm on Monday. That left me with no option other than accident and emergency.
Visited January 2023
Elizabeth Avenue Group Practice has not yet replied.
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Review titled Extremely Rude and Unhelpful Reception Staff
Rated 1 star out of 5
by Anonymous - Posted on 05 December 2022
Very bad experience with the Reception staff at this practice. Basic lack of communication skills or understanding of simple and polite questions. Receptionist became angry and shouting for no apparent reason. Have always had a good experience with the Doctors at this practice but would avoid simply for the reason of not wanting to be spoken to or having to deal with such rudeness again. From reading reviews on Google I'm not the only one who's experienced this and would hope the NHS (of which I've always had such a fantastic experience with) is able to solve this before more people are denied healthcare
Visited December 2022
Review titled Elizabeth Avenue Group Practice
Replied on 18 January 2023
I am sorry to hear of your experience at our practice. If you had contacted me I could have investigated the incident you mention. As a practice we very rarely receive such criticism. We never respond to Google reviews as only the NHS Choices website is accepted by us and moderated by the NHS ensuring legitimate posts are made on it.
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Review titled Same-day service
Rated 5 stars out of 5
by Anonymous - Posted on 30 December 2022
I wish to commend the prompt attention paid to my communication earlier today via the eConsult Service in a case concerning a former patient of the Whittington Hospital Dermatology Department. My sincere gratitude and warmest regards to the GP who handled the matter with such sensitivity.
Visited December 2022
Review titled Elizabeth Avenue Group Practice
Replied on 18 January 2023
Thank you so much for your comment regarding our econsult service. The vast majority of our patients are very pleased with the system since we introduced it. I often receive praise from patients about how our clinicians deal with them, but I would like to particularly thank you for taking the time to thank our practice on this website.
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Review titled Once Good Practice
Rated 2 stars out of 5
by Tony - Posted on 26 September 2022
The Practice has become dysfunctional. My optician sent the practice a letter on 22 Feb 22 asking for an appointment to be made for cataract surgery. Early in August I asked at the surgery for news, and was fobbed off. At the end of Sept I sent a letter, with a copy of my optician's letter, and, hey presto, I was instructed how to make an appointment at Moorfields. This is one example of the way the practice now functions
Visited September 2022
Review titled Elizabeth Avenue Group Practice
Replied on 18 January 2023
Thank you for your comment. I am sorry to hear your optician appointment was not organised. If you contact me I will investigate what happened to the original letter from your optician as it is clear we did not have a copy of it if you had to send a copy to us in September. I do hope your cataract surgery has been successful.