Elm Tree Surgery
22B Westbury Street, Thornaby, Stockton-on-Tees, Cleveland, TS17 6PGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Anthony Ridge - Posted on 15 September 2022
Couldn't praise elm tree surgery enough all the staff are so nice and pleasant to talk to..receptionists very friendly..nurses and dockters make you feel very welcome and feel good as you have left .. best decision changing to elm tree surgery :)
Visited September 2022
Review titled Elm Tree Surgery
Replied on 22 September 2022
Dear Anthony Thank you so much for your kind comments and taking the time to leave a review. We will make sure that we pass this onto the team and are so pleased that you had a good service at the practice. Our aim is to provide the best possible care to our patients and we appreciate any feedback that we get. Thank you Practice Business Manager
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Review titled Excellent experience
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2022
I attended for two appointments, one to have my annual blood review and the other to see a doctor for follow up. The experience was excellent, the surgery very clean and fresh, both practitioners very friendly, knowledgable and caring of my needs and anxieties.
Visited August 2022
Review titled Elm Tree Surgery
Replied on 21 September 2022
Dear Anonymous We are pleased you had a good experience at the practice and will most certainly pass this on to the practice team. Our aim is to provide the best possible care to our patients and we welcome any feedback that will help us review and improve the service we offer. Thank you for your kind comments.
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Review titled Felt welcome
Rated 5 stars out of 5
by Nikola K. - Posted on 26 July 2022
Compared to my previous GP I felt welcome in this practise, and not like a big nuisance. Elm Tree receptionists are welcoming, quickly answer the phones. I was never stuck in a queue. As a new patient I had a blood test with my initial health check, I was pleasantly surprised this was included. The phlebotomist was friendly and professional. Without this blood test I would have no idea I need to work on my cholesterol. I am very glad I moved to this practise.
Visited July 2022
Review titled Elm Tree Surgery
Replied on 15 August 2022
Hi Nikola Thank you so much for your kind comments and taking the time to leave a review. We will make sure that we pass this onto the team and are so pleased that you had a good service at the practice. Our aim is to provide the best possible care to our patients. Practice Business Manager