Elmbank Surgery
438 Greenford Avenue, Hanwell, London, Greater London, W7 3DDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Breast screening
Rated 5 stars out of 5
by Lorraine Hodges - Posted on 28 April 2023
I went to my breast screening appointment today in Hanwell, what a spectacular department so warm, friendly, welcoming, put you at ease, glorious and a wonderful experience so thank you for the fantastic service lovely staff, I will never feel nervous attending again .
Visited April 2023
Review titled Elmbank Surgery
Replied on 19 May 2023
Dear Lorraine, Thank you for taking the time to provide feedback through NHS Choice. This is very reassuring for our patients to see when they are being referred to this clinic . Regards, Elmbank Surgery
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Review titled Terrible experience waste of time
by libradq44 - Posted on 27 March 2023
I was referred here for minor surgery to have cysts on my head removed which I've had done many times over the years but first time here. the doctor I saw insisted they must take out one cyst per week and take the stitches out at the same time for previous weeks removal. This sounded very odd and would take the best part of 2 months to do so I explained I've had multiple ones taken out at the same time in the past. They more or less told me take it or leave it and refused to listen to me. So I left it went to a hospital had them all taken out in one go stitches taken out the following week far better. Having them take each cyst out singularly at a time would have been a massive inconvenience to myself
Visited December 2022
Provided by Care opinion
Review titled Elmbank Surgery
Replied on 28 March 2023
Thank you for taking the time to provide feedback through NHS Website. We are sorry that your recent experiences with our surgery have not been positive. A member of our management team would be very happy to discuss this with you further and we wonder if you could email the practice on elmbanksurgery@nhs.net to make an appointment with the Manager. We tried to search your name on the system but unable to find. Kind Regards, Elmbank Surgery