Esk Valley Medical Practice
Briar Hill, Danby, Whitby, North Yorkshire, YO21 2PAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Above and beyond
Rated 5 stars out of 5
by Anonymous - Posted on 01 April 2025
Just to say thank you to the individuals who came out to an accident I had last week, which resulted in my hospitalization. I wanted to say how grateful I and my family are for the quick response and quick actions taken by a GP registrar and 2 dispensary staff who helped me in what was an extremely harrowing accident involving an angle grinder. Many thanks indeed.
Visited March 2025
Review titled Esk Valley Medical Practice
Replied on 01 April 2025
Thank you for your review, I will pass your thanks on to the members of staff involved. Many thanks Debbie Harrison Practice Manager
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Review titled Staff extremely helpful
Rated 5 stars out of 5
by Cathy Harland - Posted on 25 March 2025
My husband had a really bad accident and when he called the surgery a gp reg and a member of the dispensary team, went out to see him and help. Another member of the dispensary team is also to be commend as she was also extremely helpful. Both went out of their way and went above and beyond what was expected of them. My sincerest thanks goes to both these ladies (and of course the gp reg).
Visited March 2025
Review titled Esk Valley Medical Practice
Replied on 01 April 2025
Thank you for taking the time to add a review. I will pass on you sincere thanks to the staff members. Many thanks Debbie Harrison Practice Manager
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Review titled Reception
Rated 4 stars out of 5
by Anonymous - Posted on 16 January 2025
Reception staff friendly and helpful. Doctors and nurses very professional and thorough. My only complaint is the lack of privacy at reception. On my last visit there were three people in front of me at reception,two were collecting prescriptions, and the third was asking if the doctor had prescribed something for the medical condition they had. Even though I was stood well back,I could hear the conversation between the patient and the receptionist. I feel that there is not enough privacy at reception, especially when people are behind you queuing to collect prescriptions.
Visited December 2024
Esk Valley Medical Practice has not yet replied.
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Review titled Bloods
Rated 3 stars out of 5
by Anonymous - Posted on 08 October 2024
Thank you to the lovely phlebotomy Nurse at the Danby site who took my bloods today. She was very professional, courageous and extremely gentle when taking my blood. She must be new as I’d never seen her before. She was great. Thank you.
Visited October 2024
Review titled Esk Valley Medical Practice
Replied on 09 October 2024
Thank you for the lovely feedback, I know it will mean a lot to Beth. Beth is our care-coordinator, who is also 1 year through her nurse training and we are please to have her working with us.