Essington Medical Centre
Hobnock Road, Essington, Wolverhampton, West Midlands, WV11 2RFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Shame!!
Rated 1 star out of 5
by Anonymous - Posted on 05 November 2024
I used to rate Essington medical centre. 2 gps used to be very thorough and caring. Latest gp seems to just ignore what ever you say. My self and my son have been recently and doctor hasn’t even examined us. I’m not sure how you can diagnose with out investigating first
Visited November 2024
Essington Medical Centre has not yet replied.
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Review titled Friendly and can get appointments on the day!
Rated 5 stars out of 5
by Mrs F - Posted on 07 October 2024
Lovely friendly nurse for my flu jab today, saw me early so I wasn’t having to wait around for my appointment with my doctor on the same day.
Visited October 2024
Review titled Essington Medical Centre
Replied on 08 October 2024
We thank you for taking the time to let us know of your experiences using our service. It is always good to get feedback from patients as this helps us to monitor the service we provide. Thank you for the positive feedback, we will ensure the member of the team receives it.
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Review titled Cannot see a suitable GP
Rated 2 stars out of 5
by Anonymous - Posted on 26 July 2024
Recently tried to get an appointment at Essington surgery relating to a specific female condition. Support staff named two GP’s as having specific knowledge relating to this condition but alas we could not access them as they now seem to do their consultations at the Cannock Road Surgery. Further to that no face to face appointments at Essington. Once again offered appointment at the Alderwood medical Centre at Cannock which is fine but seems Essington is being neglected
Visited July 2024
Review titled Essington Medical Centre
Replied on 08 October 2024
We thank you for taking the time to let us know of your experience of our service. It is always good to get feedback from patients as this helps us to monitor the service we provide. We are sorry your experience has not been a good one and wish to reassure you we do take your comments seriously.
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Review titled Cannot get an appointment
Rated 1 star out of 5
by Anonymous - Posted on 29 April 2024
There is no method of pre booking appointments which leads to everyone phoning up at 8am and spending a minimum of half an hour pressing redial to try and get through. When you finally do get through there are no appointments! I have tried to get an emergency appointment based on 111 suggestion only to be told to speak to the pharmacist or 111 it's a hopeless cycle.
Visited April 2024
Review titled Essington Medical Centre
Replied on 08 October 2024
We thank you for taking the time to let us know of your experience of our service. It is always good to get feedback from patients as this helps us to monitor the service we provide. We are sorry your experience has not been a good one and wish to reassure you we do take your comments seriously.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2023
I spoke with a GP on the phone yesterday and was then seen face to face today by a different GP. Both GP's were extremely helpful and i was pleased with the outcome of the consultation. Admin staff are wonderful in all that they do with their communications between GP and patient and with making appointments.
Visited November 2023
Review titled Essington Medical Centre
Replied on 28 November 2023
We thank you for taking the time to let us know of your experiences using our service. It is always good to get feedback from patients as this helps us to monitor the service we provide. We are pleased you found the service good and will share your positive feedback with the staff. Thank you!
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Review titled Amazing practice
Rated 5 stars out of 5
by Sunita - Posted on 28 July 2023
They staff at Essington medical Centre. Are amazing very helpful and understanding. We have a disabled daughter they are so understanding.
Visited July 2023
Review titled Essington Medical Centre
Replied on 28 November 2023
We thank you for taking the time to let us know of your experiences using our service. It is always good to get feedback from patients as this helps us to monitor the service we provide. We are pleased you found the service good and will share your positive feedback with the staff. Thank you!
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Review titled Difficult to use
Rated 2 stars out of 5
by Anonymous - Posted on 30 June 2023
Since the pandemic this practice has been extremely difficult to use. You can hardly ever get through on the phone, when you do you have to repeatedly listen to a long recorded message to then be good there are no available appointments, call back at 8am tomorrow. Then you go through the whole experience again!
Visited June 2023
Review titled Essington Medical Centre
Replied on 25 July 2023
We thank you for taking the time to let us know of your experience of our service. It is always good to get feedback from patients as this helps us to monitor the service we provide. We are sorry your experience has not been a good one and wish to reassure you we do take your comments seriously.
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Review titled Flexible appointment times
Rated 5 stars out of 5
by Dal B - Posted on 20 March 2023
I had an appointment with my doctor just after 7am on a Monday morning. Just wow. The practice was full of happy, smiling, engaged staff from reception to doctors, from the cleaner to nurses providing a hugely flexible and efficient service for patients to be seen. Cannot express how impressed I am by the whole team working together to make these flexible timings available. Thank you for recognising a need and stepping up and making it happen.
Visited March 2023
Review titled Essington Medical Centre
Replied on 25 July 2023
We thank you for taking the time to let us know of your experiences using our service. It is always good to get feedback from patients as this helps us to monitor the service we provide. We are pleased you found the service good and will share your positive feedback with the staff. Thank you!