Fallodon Way Medical Centre
13 Fallodon Way, Henleaze, Bristol, Avon, BS9 4HTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Achieving the care that we all want
Rated 5 stars out of 5
by Anonymous - Posted on 11 March 2025
As the daughter of an elderly patient this practice is achieving want we all want from the NHS. Multiple medical tests and excellent wound care have got my Dad back to health. He was probably close to needing a hospital visit but they have managed to keep him at home. All excellent and I must give the professionals on reception a shout out as they got Dad in to see the nurse with one call from me. That set him on the route to recovery. Welldone to everyone including microbiology and the GP who responded to the blood test results. He is so much better - walking up and down to town!
Visited March 2025
Review titled Fallodon Way Medical Centre
Replied on 13 March 2025
Good afternoon, Thank you so much for your kind words and positive feedback, we really appreciate it. We are so pleased your Dad is feeling better! Fallodon Way Medical Centre
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Review titled Great Doctors ( Especially sc )
Rated 5 stars out of 5
by Brendan McKenna - Posted on 06 March 2025
I have had problems with my toenails and feet & my most recent experience was sorted by being prescribed an Oral treatment.
Visited March 2025
Review titled Fallodon Way Medical Centre
Replied on 07 March 2025
Dear Brendan, Thank you for your positive feedback, we really appreciate it. We hope you are feeling better. Fallodon Way Management Team
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Review titled Disappointed with e-consult
Rated 5 stars out of 5
by Anonymous - Posted on 21 March 2025
I have generally received excellent service from this practice. However last Monday I needed to seek medical support for a condition that was becoming worse& thought e-consult would give the opportunity to provide fuller details for GP’s consideration. I was surprised that it was the physiotherapist that responded but my consultation seemed quite thorough & I was told it needed to be referred to GP so I then expected contact. 3 days later I had heard nothing so contacted surgery to follow up and asked if it could be logged that my condition was continuing to get worse rather than better. Told my best option was to ring at 8.00am next week to book a Dr appointment if I wanted an earlier review. So really a waste of time as I could have done that last Monday and would probably have seen a Dr before now.
Visited March 2025
Review titled Fallodon Way Medical Centre
Replied on 24 March 2025
Please be assured we take all feedback seriously, aiming to learn from them and improve our services. We sincerely apologise that you feel you have not received the the high standard of care we strive to achieve. Our eConsult service is once that is often efficient and popular so we are sorry this has not been the case for yourself. In this instance, we are not able to help with your comment on individual care received in this way. however, we would like to be able to follow up on your points therefore please could I ask that you follow this link: https://www.fwmc.org.uk/contact, in order to submit your details which will be dealt with by our Clinical Complaints Lead. Fallodon Way Management Team
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Review titled Good resolution from the admin team
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2025
A member of the admin team kindly sorted out my patient access account which is much appreciated. It means I will not have have to call the surgery unnecessarily as I have the information I need. Thank you!
Visited February 2025
Review titled Fallodon Way Medical Centre
Replied on 04 March 2025
Good afternoon, Thank you for your kind words and positive feedback. We are pleased we could help with your enquiry. Do let us know if you need any other help with it and we will be happy to help. Fallodon Way Management Team
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Review titled Always helpful and efficient.
Rated 4 stars out of 5
by Ken Temple - Posted on 27 February 2025
Latest visit was for a blood test. Had to wait only 15 mins in the waiting room, then a charming nurse who took my blood very carefully and cheerfully. Thank you!
Visited February 2025
Review titled Fallodon Way Medical Centre
Replied on 27 February 2025
Dear Ken, Thank you for our kind words, we appreciate you taking the time to do this. We are pleased you had a positive experience with us during your appointment. Fallodon Way Management Team
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Review titled Very good
Rated 5 stars out of 5
by Heather Maggs - Posted on 16 February 2025
Taken before appointment time. Nurse visit- very efficient and professional. Can’t fault the service I received.
Visited February 2025
Review titled Fallodon Way Medical Centre
Replied on 17 February 2025
Dear Heather, Thank you so much for your comments and feedback. We are so pleased you had a positive experience with us. We hope you are felling better. Fallodon Way Management Team
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Review titled Superb Practice
Rated 5 stars out of 5
by Brendan McKenna - Posted on 13 February 2025
We as a Family have used the practice for 38 years & have seen and been seen by different generations of Doctors & Practice Nurses etc etc. I don’t think it’s too dramatic to say they’ve saved our lives on occasions. Although it’s a new generation the same legacy or heritage is carried on with exceptional standards. When I’ve mentioned my experiences with Fallodon Way others I know have immediately remarked not getting treated like this elsewhere. They’ve even asked if they could join & clearly I’ve no control but I think they may have done this. I’m 68 treated for various things but mostly manageable but have definitely benefited from my Annual Medical review ( which in turn has motivated my fitness and weight loss ) & C 19vaccine & now flu jabs. The latter seem to work as I’ve had neither & in fact worked right through C 19 as did my wife ( complying with all the precautions ). I know this almost sounds like over attachment to you but we are 68 & 70 our children have children & unlikely to return so we fleetingly discuss downsizing then we both say “ we can’t be too far from The Practice !“. I don’t think we’ll move!!!! One final thing - I know it was long in the past & they’re all retired but I’d specifically like to thank a women Doctor who was laterally Senior Partner especially - I and my Family owe her the biggest debt ever for her interventions with me. She also oversaw my wife’s breast cancer. In this household she’s as near to being canonised as it’s possible for one mortal to be. Please let her know we often talk about her in glowing terms. Thanks. All keep up the good work.
Visited February 2025
Review titled Fallodon Way Medical Centre
Replied on 17 February 2025
Dear Brendan, Thank you so much for your heartfelt and positive review. We appreciate such kind words and wonderful feedback for our good work, something we strive to uphold on a daily basis. We are so pleased you have had so many positive experiences with us as your GP practice. Fallodon Way Medical Centre
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Review titled Fantastic service from start to finish
Rated 5 stars out of 5
by Jack - Posted on 20 March 2025
First class. E-consult leading to telephone consultation, face to face consultation and examination, bloods then prompt text with results. I couldn’t have hoped for better and very impressed. Particularly impressed with the Dr who dealt with me/ this process - review doesn’t allow names, but should also like to add that dealings with all staff here (for kiddie) issues have been similar.
Visited February 2025
Review titled Fallodon Way Medical Centre
Replied on 24 March 2025
Dear Jack, Thank you so much for your feedback, we appreciate you taking the time to let us know about your positive experience. We are thrilled that our Practice process was to the high standards we strive for, for both yourself and your children. Fallodon Way Management Team
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Review titled Very good
Rated 5 stars out of 5
by Roland reeves - Posted on 25 January 2025
It was good took photos of footnote lady doing job thanks did not have to wait very long no more details
Visited January 2025
Review titled Fallodon Way Medical Centre
Replied on 29 January 2025
Dear Roland, Thank you so much for your positive feedback. We aim to deliver to highest standard of patient care we can. It is wonderful to hear about your positive experience. We hope you are feeling better. Fallodon Way Medical Centre
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Review titled Excellent care
Rated 5 stars out of 5
by Barbara - Posted on 05 February 2025
I had an emergency appointment by Doctor who sent me immediately to Southmead where I had an emergency surgery same day. Thank you so much to her. The outcome could have been so different. Fallodon Way surgery staff are the best. I am 83 and always had great treatment there.
Visited January 2025
Review titled Fallodon Way Medical Centre
Replied on 06 February 2025
Dear Barbara, Thank you so much for your kind words and feedback. We really appreciate you taking the time to comment on your experience and are so pleased it was such a positive one. We hope you are feeling better and recovering well after your surgery. Fallodon Way Management Team.