Fallodon Way Medical Centre
13 Fallodon Way, Henleaze, Bristol, Avon, BS9 4HTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent nurse service
Rated 5 stars out of 5
by Nigel Stone - Posted on 03 January 2025
The nurse was excellent and did all the things I wanted her to do. I would recommend her to anyone. The was not a fault I could find with her.
Visited January 2025
Review titled Fallodon Way Medical Centre
Replied on 06 January 2025
Dear Nigel, Thank you so much for your feedback, we really appreciate it and are so pleased your experience with us was a positive one. I will circulate this to our staff. Many thanks Fallodon Way Management Team
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Review titled V good practice
Rated 5 stars out of 5
by Gerard Treacy - Posted on 07 December 2024
Well managed and helpful consultation and pneumonia jab. Everything went as planned with plenty of reminders.
Visited December 2024
Review titled Fallodon Way Medical Centre
Replied on 16 December 2024
Dear Gerald, Thank you very much for your positive feedback, we really appreciate it. We are pleased you received efficient service. We hope you are feeling ok after your vaccination and consultation. Fallodon Way Management Team
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Review titled Efficient
Rated 5 stars out of 5
by Anonymous - Posted on 07 November 2024
Barely sat down and my name was called on the screen. Once I went to see the practice nurse I was in and out in less than 5 minutes.
Visited November 2024
Review titled Fallodon Way Medical Centre
Replied on 26 November 2024
Thank you so much for taking the time you send this lovely post. We really appreciate your feedback. Fallodon Way Management Team
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Review titled Bad practice
Rated 1 star out of 5
by Anonymous - Posted on 23 November 2024
The total lack of care to there elderly patients is nil , my dear dad who passed away at home last week aged 93 , had an awful discharge from hospital,and not one visit from a GP and not one phone call to my 88 year mum ,after he passed away , the care from the fantastic St Peter’s hospice nurses made it possible for us as a family to keep him at home , never a phone call from a GP! Oh only the GP making an awful time even worse writing his death certificate to the medical examiner wrong twice !!! The 3 doctors that set up the practice would be disgusted .
Visited November 2024
Review titled Fallodon Way Medical Centre
Replied on 26 November 2024
We are sorry that you feel you have not received the high standard of care we strive to achieve. Please be assured we take all feedback seriously, aiming to learn from them. However, we are unable to help with your complaint or comment on individual care received in this way. We would like to be able to follow up on your points therefore please could I ask that you follow this link: https://www.fwmc.org.uk/contact, in order to submit your details which will be dealt with by our Clinical Complaints Lead.
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Review titled Friendly, polite, efficient!
Rated 5 stars out of 5
by Mike Duffy - Posted on 21 November 2024
Hi, I just wanted to get in touch to say that I was really impressed with the level of service I received yesterday. I was very concerned about my symptoms and everyone at the surgery were really helpful and friendly. I was extremely grateful that you were able to see me quickly yesterday. Thank you Fallodon Way!
Visited November 2024
Review titled Fallodon Way Medical Centre
Replied on 26 November 2024
Dear Mike, Thank you for your positive feedback. We are pleased you received the care to the high standard we strive to achieve on a daily basis. We hope you are feeling better. Fallodon Way Management Team
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Review titled Thank you!
Rated 5 stars out of 5
by Anonymous - Posted on 28 November 2024
I visited the GP today and felt really supported with great advice. The nurse and GP who saw me were very caring, were knowledgeable and took time to impart that knowledge and really gave me the time I needed without rushing me. Thank you!
Visited November 2024
Review titled Fallodon Way Medical Centre
Replied on 29 November 2024
Dear patient, Thank you for your feedback, we appreciate the time you have taken to comment on your positive experience. We hope you feel better soon. Kind regards, Fallodon Way Management Team.
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Review titled Great service.
Rated 5 stars out of 5
by Claire - Posted on 15 November 2024
I recently used the online consultation service, I quickly received a response by text as requested and needed to make an appointment. When I called the reception, the staff were really pleasant and helpful and I got an appointment within a week to see the doctor who reviewed my online consultation. I hear such awful stories about people not being able to get appointments with their GP these days. But I'm glad to say, not at Falladon Way. Thank you.
Visited November 2024
Review titled Fallodon Way Medical Centre
Replied on 19 November 2024
Dear Claire, Thank you for your feedback, it really means a lot. We are so pleased to hear you had a positive experience with us. We do hope you are feeling better. Fallodon Way Management Team
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Review titled Positive experience
Rated 5 stars out of 5
by Anonymous - Posted on 14 October 2024
I contacted the GP practice last week after experiencing acute back pain which I could not control with over the counter pain relief. I was given an appointment that morning and was called back within the first hour of the 4 hour window. The GP who I spoke to was very helpful and informative and reassured me greatly. He prescribed me some stronger pain relief and my condition has quickly improved. I rarely use the GP service however my experience last week was very positive.
Visited October 2024
Review titled Fallodon Way Medical Centre
Replied on 14 October 2024
Good afternoon, Thank you so much for your kind words. We are so pleased your experience has been a positive one and are glad you are starting to feel better. Kind regards, Fallodon Way Management Team.
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Review titled Thank you
Rated 4 stars out of 5
by Angela - Posted on 06 October 2024
I saw a Practice Nurse with two complaints that have been affecting me for a long time. I tried self medicating at home but with no or little result. W was very patient and kind even when I became emotional. It was such a relief to have been able to see her….I am more confident, comfortable and sleeping at night now thanks to her help. Nurse is brilliant. Thank you so much.
Visited October 2024
Review titled Fallodon Way Medical Centre
Replied on 07 October 2024
Dear Angela, Thank you so much for your wonderful review. We will pass this on. We are so pleased you received the treatment we strive so hard to deliver. We do hope you are now feeling better. Fallodon Way Management Team
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Review titled Good Practice
Rated 5 stars out of 5
by Fred - Posted on 13 September 2024
I came for a blood test & was seen on time and processed efficiently. I was pleased with the service I received and now await my results
Visited September 2024
Review titled Fallodon Way Medical Centre
Replied on 30 September 2024
Dear Fred, Thank you so much for your feedback and and positive comments. We wish you all the best with your results. Kind regards, Fallodon Way Management Team