Fallodon Way Medical Centre
13 Fallodon Way, Henleaze, Bristol, Avon, BS9 4HTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very good
Rated 5 stars out of 5
by Heather Maggs - Posted on 16 February 2025
Taken before appointment time. Nurse visit- very efficient and professional. Can’t fault the service I received.
Visited February 2025
Review titled Fallodon Way Medical Centre
Replied on 17 February 2025
Dear Heather, Thank you so much for your comments and feedback. We are so pleased you had a positive experience with us. We hope you are felling better. Fallodon Way Management Team
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Review titled Superb Practice
Rated 5 stars out of 5
by Brendan McKenna - Posted on 13 February 2025
We as a Family have used the practice for 38 years & have seen and been seen by different generations of Doctors & Practice Nurses etc etc. I don’t think it’s too dramatic to say they’ve saved our lives on occasions. Although it’s a new generation the same legacy or heritage is carried on with exceptional standards. When I’ve mentioned my experiences with Fallodon Way others I know have immediately remarked not getting treated like this elsewhere. They’ve even asked if they could join & clearly I’ve no control but I think they may have done this. I’m 68 treated for various things but mostly manageable but have definitely benefited from my Annual Medical review ( which in turn has motivated my fitness and weight loss ) & C 19vaccine & now flu jabs. The latter seem to work as I’ve had neither & in fact worked right through C 19 as did my wife ( complying with all the precautions ). I know this almost sounds like over attachment to you but we are 68 & 70 our children have children & unlikely to return so we fleetingly discuss downsizing then we both say “ we can’t be too far from The Practice !“. I don’t think we’ll move!!!! One final thing - I know it was long in the past & they’re all retired but I’d specifically like to thank a women Doctor who was laterally Senior Partner especially - I and my Family owe her the biggest debt ever for her interventions with me. She also oversaw my wife’s breast cancer. In this household she’s as near to being canonised as it’s possible for one mortal to be. Please let her know we often talk about her in glowing terms. Thanks. All keep up the good work.
Visited February 2025
Review titled Fallodon Way Medical Centre
Replied on 17 February 2025
Dear Brendan, Thank you so much for your heartfelt and positive review. We appreciate such kind words and wonderful feedback for our good work, something we strive to uphold on a daily basis. We are so pleased you have had so many positive experiences with us as your GP practice. Fallodon Way Medical Centre
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Review titled Very good
Rated 5 stars out of 5
by Roland reeves - Posted on 25 January 2025
It was good took photos of footnote lady doing job thanks did not have to wait very long no more details
Visited January 2025
Review titled Fallodon Way Medical Centre
Replied on 29 January 2025
Dear Roland, Thank you so much for your positive feedback. We aim to deliver to highest standard of patient care we can. It is wonderful to hear about your positive experience. We hope you are feeling better. Fallodon Way Medical Centre
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Review titled Excellent care
Rated 5 stars out of 5
by Barbara - Posted on 05 February 2025
I had an emergency appointment by Doctor who sent me immediately to Southmead where I had an emergency surgery same day. Thank you so much to her. The outcome could have been so different. Fallodon Way surgery staff are the best. I am 83 and always had great treatment there.
Visited January 2025
Review titled Fallodon Way Medical Centre
Replied on 06 February 2025
Dear Barbara, Thank you so much for your kind words and feedback. We really appreciate you taking the time to comment on your experience and are so pleased it was such a positive one. We hope you are feeling better and recovering well after your surgery. Fallodon Way Management Team.
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Review titled Excellent nurse service
Rated 5 stars out of 5
by Nigel Stone - Posted on 03 January 2025
The nurse was excellent and did all the things I wanted her to do. I would recommend her to anyone. The was not a fault I could find with her.
Visited January 2025
Review titled Fallodon Way Medical Centre
Replied on 06 January 2025
Dear Nigel, Thank you so much for your feedback, we really appreciate it and are so pleased your experience with us was a positive one. I will circulate this to our staff. Many thanks Fallodon Way Management Team
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Review titled Excellent Practice
Rated 5 stars out of 5
by Patricia Boith - Posted on 15 January 2025
Made contact quickly on a very busy Monday morning! Phone call received the same morning with follow up in depth conversation on the same afternoon really reassuring me. Follow up appointment for tests very quickly arranged. Everyone involved could not have been more helpful, efficient and professional.
Visited January 2025
Review titled Fallodon Way Medical Centre
Replied on 29 January 2025
Dear Patricia, Thank you so much for your lovely words. We are so pleased you had a positive experience at our Practice, it is certainly something we strive to achieve. We hope you are now feeling better. Fallodon Way Management Team
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Review titled Great practice
Rated 5 stars out of 5
by Anthony Hopton - Posted on 15 January 2025
A return session with the Physiotherapist wh itch was most constructive, but surprisingly it included a session with the duty Doctor. This really brought further reassurance to my visit as I was given details for me to arrange an x-ray appointment all at the same time. Such service and attention could not be bettered. A satisfied customer!!
Visited January 2025
Review titled Fallodon Way Medical Centre
Replied on 29 January 2025
Dear Anthony, Thank you for such a wonderful review. We are so pleased to hear you had a positive experience, something we strive to achieve on a daily basis. We hope you have managed to arrange an x-ray appointment and are feeling better. Fallodon Way Management Team.
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Review titled Helpful and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 03 February 2025
I popped into the surgery this morning to ask for a print out summary of some recent blood tests. The receptionist was very helpful and produced my summary within minutes of asking. I was then admonished by who I can only assume is the practice manager or Admin manager, for not printing it out from the NHS app myself at home. I asked how this was possible and she replied she had no idea but knew it was possible. On review it seems you can only print documents from the app, not results. So thank you to the receptionist but no thanks on this occasion I'm afraid, to her colleague.
Visited January 2025
Review titled Fallodon Way Medical Centre
Replied on 03 February 2025
Good afternoon, Thank you so much for your comments. We welcome all feedback and appreciate you taking the time to get in touch. We are pleased you were able to get a copy of your test results so promptly. I will pass the information on the the team regarding the NHS App and printing test results and documents. We will ensure this is treated as a learning exercise. Fallodon Way Management Team
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Review titled Doctors E consult and Appointmemt
by Anonymous - Posted on 16 January 2025
I put a econsult through to the said doctors I had a reply with a doctors appointment . I arrived today No appointment ! It is on my NHS app Face to Face Went to reception and she looked up and said there isn’t appointment here The lady was lovely but said no appointment made i showed her my app and she said i don’t understand why that has happened and said You have to ring up in the morning at 8 o’clock on separate occasion i have had this happen to me Twice and turned up and not appointment made but on my app there is one booked by the doctor Is it someone being a joker in the practice Previous time i left and 2 days i collapsed and ended up ill in southmead hospital I feel i am being let down by Falladon WayWhat is going on with the practice ,it has gone down hill and doctors are leaving The Doctors that has been there a long time! why o why I feel pretty rough losing weight can’t eat ! because of choking ! I will wait and see what happens to me ! My husband is very upset about this I have been so let down again 3 weeks now i would have been waiting and i am sure i am not the only one feeling like this !So sad !!
Visited January 2025
Review titled Fallodon Way Medical Centre
Replied on 29 January 2025
Please be assured we take all feedback seriously, aiming to learn from them and improve our services. We sincerely apologise that you feel you have not received the the high standard of care we strive to achieve. In this instance, we are not able to help with your comment on individual care received in this way. however, we would like to be able to follow up on your points therefore please could I ask that you follow this link: https://www.fwmc.org.uk/contact, in order to submit your details which will be dealt with by our Clinical Complaints Lead.
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Review titled V good practice
Rated 5 stars out of 5
by Gerard Treacy - Posted on 07 December 2024
Well managed and helpful consultation and pneumonia jab. Everything went as planned with plenty of reminders.
Visited December 2024
Review titled Fallodon Way Medical Centre
Replied on 16 December 2024
Dear Gerald, Thank you very much for your positive feedback, we really appreciate it. We are pleased you received efficient service. We hope you are feeling ok after your vaccination and consultation. Fallodon Way Management Team