Falmouth Health Centre
Trevaylor Road, Falmouth, Cornwall, TR11 2LHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Prompt effective care
Rated 5 stars out of 5
by Amanda Seaton - Posted on 09 February 2023
Thank you to such a professional team who dealt with my elder relative when they became unwell with a chest infection. From the receptionist to the clinicians the care we received was amazing. We were also given a follow up appointment to check that all was well. Within two hours face to face assessment and antibiotics started. Many thanks for your hard work and dedication.
Visited January 2023
Review titled Falmouth Health Centre
Replied on 10 February 2023
Dear Ms Seaton Thank you for your lovely review. We are always delighted to receive such positive feedback. I hope your relative is on the road to recovery. I will pass this on to the team. Kind regards Caroline
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Review titled Everything good about the NHS.
Rated 5 stars out of 5
by Afric Vance-Nickson - Posted on 16 January 2023
I didn't even know that Falmouth Health Centre existed (just behind the hospital). It was clean, staff were friendly and helpful (it's not exactly a great time to work in the NHS) and I felt I'd received good, knowledgeable 'care' during my podiatry appointment. I happened to speak with someone (boiler engineer) the next day who was also complimentary about their visit with a sick child. I appreciate our NHS staff - it's been a difficult few years and I can only hope it gets better.
Visited January 2023
Review titled Falmouth Health Centre
Replied on 10 February 2023
Thank you for taking the time to post a review. The Podiatry dept is situated in the same building as the GP Practice but is a separate organisation. I will print your review and put it in the internal mail for them. Kind regards Caroline
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Review titled Very disappointed
by memberkc59 - Posted on 03 November 2022
I never leave negative review but I don't have a choice now. Some of the staff on the reception desk in my experience are so rude. The way and tone of their voice are not very professional or welcoming. I have to say I had very bad experience with one doctor. They weren't nice and they diagnosed my child over the telephone. When I asked for face to face appointment they were very rude and I felt like I was taking their time. They told me come to the surgery and from the first minute they seemed mad because they had to check my baby. I'm very disappointed and surprised that they told us we can't come to the surgery every time we are worried about something. Yes we can, we are parents who care about their child and they are a doctor and their job is helping others. I'm thinking about officially complaining.
Visited October 2022
Provided by Care opinion
Review titled Falmouth Health Centre
Replied on 16 December 2022
Dear Patient Thank you for your feedback. We would be happy to discuss your dissatisfaction if you would like to contact us. Kind Regards