Fern House Surgery
Fern House, 125-129 Newland Street, Witham, Essex, CM8 1BHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Prompt Very Good Service 26 September 2024
Rated 5 stars out of 5
by Keith Brooks - Posted on 27 September 2024
Catheter fitted by (outpatients) Hospital staff however, problems encountered. Advised by Hospital that need to attend Doctor's Surgery or A&E to resolve. My wife spoke to Fern House receptionist who booked an immediate appointment with a Clinician. After discussions the Clinician referred me to Community Nurses. Advised that a Community Nurse would attend to resolve issues. A Community Nurse arrived within 2 hours, removed hospital catheter and fitted another which worked without issue and left a backup contact number if any other issues were encountered. I am very pleased with the outcome and I'd like to thank everyone involved for such a speedy response to a situation which was causing me considerable anxiety. I have benefitted from people who have provided very good professional behaviour in all areas of their work.
Visited September 2024
Fern House Surgery has not yet replied.
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Review titled Appreciation of Experience as patient at Fern House Surgery
Rated 5 stars out of 5
by Valerie N - Posted on 24 August 2024
My purpose is to put in writing the excellent experience i had on Monday 5th August from members of the staff in Fern House Surgery. As a result of an accident at home I sustained a very nasty gash on my right arm which needed immediate attention. My husband took me to Fern House Surgery where I received prompt attention from the receptionist followed by immediate attention by Nurse who repaired the 'damaged' skin with medical adhesive strips completing the treatment with a medical dressing. I have since had three more dressing appointments after which it can be clearly seen what a superb repair job has been achieved. The service I received was fast and caringly administered. I could not have received better. I have one further dressing appointment but it is already evident that with the speed and skill given my wound has healed exceptionally well.
Visited August 2024
Fern House Surgery has not yet replied.
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Review titled Dr Mayet
Rated 5 stars out of 5
by Mrs Linda Wappler - Posted on 06 May 2023
After a prolonged flare up with Rheumatoid Arthritis I had an appointment with Dr Mayet his knowledge on the subject and also his understanding of the symptoms is second to none . After starting the drugs he prescribed I feel I have been given a new lease of life. My children and grandchildren think is amazing that I am now much more mobile and thankfully pain free. My heartfelt thanks to you for all your help and support .
Visited April 2023
Review titled Fern House Surgery
Replied on 09 May 2023
Dear Mrs Wappler Thank you so much for taking the time to leave such a positive review about your recent experiences with Dr Mayet. We are all very pleased that you feel you have been given a new lease of life. Your kind comments are very much appreciated . Kind regards Sarah George Practice Manager
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Review titled Dr Ahmed Mayet
Rated 5 stars out of 5
by Anonymous - Posted on 17 March 2023
I see Dr Mayet today was met in waiting room with smile & handshake after telling him my problem he examined me & explained what he diagnosed answering all my questions fully and gave me options then promptly referred me for tests to see what's upwith me he also gave me print-out to further read about what he had said He really cares deeply about the people he sees
Visited March 2023
Review titled Fern House Surgery
Replied on 09 May 2023
Dear Anonymous Thank you so much for taking the time to leave such a positive review about your recent experiences with Dr Mayet. Your kind comments are very much appreciated by the whole team at Fern House Surgery. Kind regards Sarah George Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Sandramonet05@gmail.com - Posted on 15 March 2023
Always get an appointment when needed. Always friendly, sympathetic and helpful. Always go the extra mile and do all they can to explain and reassure.
Visited March 2023
Review titled Fern House Surgery
Replied on 15 March 2023
Thank you very much for taking the time to leave your lovely, comments and praise. We are very pleased that you have found us to be friendly, sympathetic, helpful and go the extra mile for our patients. Your kind comments are very much appreciated by the Fern House team.