First 4 Health Group - E7 Health
Lord Lister Health Centre, 121 Woodgrange Road, Forest Gate, London, E7 0EPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great helpers
Rated 5 stars out of 5
by Hina Azam - Posted on 26 October 2022
Never been disappointed, love the surgery, great care, though appointment (due to being crowded) has gone bit difficult but still they try to manage, give response to every enquiry though it's little .. Thanks guys
Visited October 2022
Review titled First 4 Health Group - E7 Health
Replied on 16 January 2024
Dear Hina, Thank you so much for taking the time to share your positive experience with us. We greatly appreciate your 5-star rating and your kind words. We're thrilled to hear that you've never been disappointed with the care you've received at our surgery. We understand that managing appointments can be challenging when it gets crowded and we appreciate your understanding and patience. Rest assured that we are continuously working to improve our processes and ensure the best possible experience for our patients. Your appreciation for our efforts to respond to every enquiry means a lot to us. We are here to provide the best care and support and your feedback motivates us to keep striving for excellence. If you ever have any specific suggestions or if there's anything more we can do for you, please feel free to let us know. We're grateful for your trust and look forward to continuing to provide you the best possible care. Stratford Village Surgery
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Review titled Top notch
Rated 5 stars out of 5
by Mr. Gratitude - Posted on 01 August 2022
Arranged a slightly unusual repeat prescription by phone this morning. Really felt 'received' by the receptionist. Heart warming service; many thanks!
Visited August 2022
Review titled First 4 Health Group - E7 Health
Replied on 16 January 2024
Dear Patient, Thank you so much for taking the time to share your positive experience with our practice. We are delighted to receive your 5-star rating and appreciate your kind words. It's wonderful to hear that you had a positive interaction with our receptionist while arranging a slightly unusual repeat prescription by phone. Providing a heartwarming service is something we strive for and we are thrilled that you felt received and well-cared for. Your feedback means a lot to us and we are grateful for your trust in our services. If there's ever anything more we can do for you or if you have any suggestions on ways we can keep improving, please feel free to reach out to our team. We look forward to continuing to provide you with top-notch care in the future. E7 Health
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Review titled The whole package
Rated 5 stars out of 5
by Sandeep Joe Singh - Posted on 02 September 2022
a 5 star practice which has it all. As a whole the practice is well kept managed and clean you feel comfortable when there They have great reception team who are welcoming in person and understanding over the phone you are never rushed and are always listened to and heard. They do their very best to give you the best care as soon as they can I usually see the same doctor and have done for several years simply because he is the best and is an absolute blessing. Wether in person or on the phone He always goes above and beyond is caring understanding and shows genuine care for his patients you never feel rushed he always does his best to make you feel well looked after and cared for. I only have positive experiences from him and all doctors at this surgery
Visited August 2022
Review titled First 4 Health Group - E7 Health
Replied on 16 January 2024
Dear Sandeep, Thank you so much for taking the time to share your wonderful experience with our practice. We are thrilled to receive your 5-star rating and appreciate your kind words. It's fantastic to hear that you find our practice a well-kept, comfortable environment. We are especially grateful for your positive comments about our reception team. Ensuring that we create a welcoming and understanding experience, whether in person or over the phone, is a priority for our team. We are honoured to have been providing you with care for several years and we're delighted that you have had consistently positive experiences with your chosen doctor. Your description of their dedication, going above and beyond, and showing genuine care for patients is truly heartening. We will make sure to pass along your compliments to the entire team. Thank you for your trust in our practice. We look forward to continuing to provide you with the same high-quality care in the future. If you ever have any suggestions or feedback, please feel free to share your thoughts with our team. E7 Health
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Review titled 'Caring practice'
Rated 5 stars out of 5
by Jeanne Marie Obrou - Posted on 19 January 2024
I have been involved in decision making. Have been traited fairly. Everything has been well explained to me and it was for my own good.
Visited August 2022
Review titled First 4 Health Group - E7 Health
Replied on 30 January 2024
Dear Jeanne, Thank you so much for sharing your positive experience with our practice. We are thrilled to receive your 5-star rating and appreciate your kind words. It's wonderful to hear that you feel well-supported and cared for at our surgery. We are dedicated to working together as a team to ensure that your health and well-being are met with the utmost attention and care. Your involvement in the decision-making process concerning your health is essential to us and we value your input. We believe in a collaborative approach to healthcare and it's great to know that you have a voice in decisions related to your health issues. If there's anything more we can do to enhance your experience or if you have any suggestions, please feel free to reach out to our Patient Care Team. We truly appreciate your trust in our practice and look forward to continuing to provide you with the best possible care. Thank you again for your positive feedback. E7 Health