Fisher Medical Centre
Millfields, Coach Street, Skipton, BD23 1EUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great experience
Rated 5 stars out of 5
by Richard Smith - Posted on 22 February 2025
I had a worrying pain in my side. Sent in a request for a telephone consultation and they range back soon after the same day. I spoke to a really helpful and friendly doctor who diagnosed that it was not serious but if I was still worried I could come in for a physical check up. He arranged for me to come in straight away which reassured me about what he had diagnosed. Brilliant service.
Visited February 2025
Fisher Medical Centre has not yet replied.
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Review titled Positive experience
Rated 5 stars out of 5
by Anonymous - Posted on 29 January 2025
Highly recommend this practice and the wonderful GP I saw this week who was patient, professional and caring . His decision to send me to A&E helped diagnose a condition that could have been immediately life threatening without treatment . A huge thank you.
Visited January 2025
Review titled Fisher Medical Centre
Replied on 31 January 2025
Dear Patient Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Sonya Patient Experience Team
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Review titled Telephone Appointment?!?
Rated 2 stars out of 5
by Anonymous - Posted on 28 January 2025
As a man of a certain age and being surrounded by colleagues and friends who have certain medical conditions I consider myself lucky not to be in that position. However, following recent press coverage I decided that now was the time to have my blood pressure, cholesterol and Prostate (PSA) checks as it is 6 years since my last check of any of these. I contacted the surgery on Monday, received a call on Tuesday and was offered a telephone consultation 11 days after my request. I checked the Doctors were aware of my need and was told yes they knew I was requesting tests. I asked if they still considered a telephone consultation appropriate and the confirmed saying a Doctor will call me!!! In the meantime I've bought tests from Amazon and will see if I need urgent treatment as clearly the surgery isn't that bothered. How long after the telephone consultation would the tests be done or is that an opportunity to dissuade me from them? I'm so glad I pay all my taxes and NI to support this service. They get good value from me with a visit every 6 years but clearly they remain disinterested!
Visited January 2025
Review titled Fisher Medical Centre
Replied on 31 January 2025
Dear Patient Thank you for taking the time to leave a review. I am sorry to hear that you are not happy with the service that you have received. I would be happy to discuss your concerns further with you. You can contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact Kind regards Sonya Patient Experience Officer
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Review titled Covid Booster
Rated 3 stars out of 5
by John - Posted on 12 December 2024
There appears to be a two-tier system operating regarding Covid boosters and flu vaccinations within Modality. I am a patient of Crosshills Health Centre, my friend is a patient at Fisher Medical. We are both under 65, neither of us are considered to be at risk or in contact with someone who is, and neither of us has a significant underlying condition. My friend was sent for, and has had, a Covid booster and a free flu jab this autumn. According to the NHS site I do not qualify for a Covid booster, and I have had to pay for my flu jab. Why the inconsistency?
Visited December 2024
Review titled Fisher Medical Centre
Replied on 23 December 2024
Dear John I am very sorry to hear about your experience and would like to investigate your concerns. You can contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact Kind Regards, Sonya Patient Experience Team
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Review titled Generally unhappy
Rated 2 stars out of 5
by Anonymous - Posted on 14 November 2024
I have noticed a decline in the professionalism and overall efficiency of this practice since the pandemic. Records are not checked properly, staff don’t seem to know what’s going on and things get missed, mixed up and confused. I’ve been offered appointments in duplicate and appointments for things I don’t need. Reminders for bloods are regularly missed and it’s next to impossible to get a real person on the phone. When you do call the surgery you get almost threatening messages telling you to hang up and go via the website instead, but out of hours the website enquiry service is often disabled. I feel sorry for older people who must feel intimidated. This is definitely not the service we had a few years ago! Specifically, I have just at returned from an appointment where I had requested ear syringing. I thought I was getting my ears syringed but ended up seeing a GP who was as flummoxed as me. I ended up going home after being told that the surgery didn’t get funding for ear syringing and that there was also a waiting list of 426 people!
Visited November 2024
Review titled Fisher Medical Centre
Replied on 29 November 2024
Dear Patient Thank you for taking the time to leave a review and I am very sorry to see that you have had a negative experience with the Practice. We are continuously improving our services to meet patient satisfaction. If you wish to discuss your experience further, please contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact Kind Regards Sonya Patient Experience Team
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Review titled Doctors are lovely but getting to them is near impossible
Rated 2 stars out of 5
by Janet McAvoy - Posted on 30 November 2024
I needed a regular repeat prescription. The service has been shut for over 48 hours. Factoring in the weekend (which I had done) I will now be without my medication for three days. Not good.
Visited November 2024
Review titled Fisher Medical Centre
Replied on 23 December 2024
Dear Janet McAvoy Thank you for taking the time to leave a review and I am very sorry to see that you have had a negative experience with the Practice. We are continuously improving our services to meet patient satisfaction. If you wish to discuss your experience further, please contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact Kind Regards Sonya Patient Experience Team
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Review titled Unprofessional
Rated 3 stars out of 5
by Stacey - Posted on 04 November 2024
I found the experience at Fisher Medical Practice on 30/10/24 at 2pm rather unprofessional from the nurse, as she tried to turn me away as soon as I sat in the chair. She did not check her records that my appointment was OK to go ahead as it was exactly 3 months ago I had my previous check. If I had not known the last date I came in for the checkup (1st Aug 24) then she would have turned me away, after making a wasted 45 minute car trip.
Visited October 2024
Review titled Fisher Medical Centre
Replied on 29 November 2024
Dear Stacey Thank you for taking the time to leave a review and I am very sorry to see that you have had a negative experience with the Practice. We are continuously improving our services to meet patient satisfaction. If you wish to discuss your experience further, please contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact Kind Regards Sonya Patient Experience Team
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Review titled Great time and understanding
Rated 5 stars out of 5
by Anonymous - Posted on 09 September 2024
GP spent time listening to my concerns and explaining the best way forward . Explained clearly the risks and benefits . Was even better that the appointment was in person . Thank you.
Visited September 2024
Review titled Fisher Medical Centre
Replied on 19 September 2024
Dear Patient Thank you for your recent feedback. We are happy to hear you received great care from the Practice. This will be shared with the staff. Kind regards Kelly Patient Experience Team
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Review titled Link to record blood pressure readings does not work
Rated 4 stars out of 5
by Colin and Pasqualina Geach - Posted on 27 September 2024
We were sent a link by text to record blood pressure readings done at home but we were unable to open the link.
Visited September 2024
Review titled Fisher Medical Centre
Replied on 30 September 2024
Dear Colin and Pasqualina Geach I am sorry to hear you have had issues using the link sent to you, to record blood pressure readings. Please use the following link ; https://access.klinik.co.uk/contact/modality-awc Readings can be submitted under the 'I would like to update my details, submit home blood pressure readings or request some information' button. Kind Regards Sonya Patient Experience Team Modality Partnership
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Review titled Great doctor
Rated 5 stars out of 5
by Anonymous - Posted on 19 September 2024
My appointment was made quickly today. Reception staff were polite and so helpful. The doctor I saw was wonderful. Caring and thorough. Much appreciated.
Visited September 2024
Review titled Fisher Medical Centre
Replied on 19 September 2024
Dear Patient Thank you for your feedback today. It is great to hear you received excellent care at the Practice, I will ensure it is shared with the team. Kind regards Kelly Patient Experience Team Modality Partnership