Forest Surgery
60 Forest Road, Bordon, Hampshire, GU35 0BPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2024
I had a nurses appointment she was absolutely lovely really put me at ease. I felt very comfortable with her and I understood everything she explained to me.
Visited June 2024
Forest Surgery has not yet replied.
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Review titled great experience
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2024
The doctor that I saw was really lovely, she listened to me and took time to go through my options and explained everything in a way i could understand and make an informed choice. she made me feel heard and comfortable i feel confident i can go back to her if i need more help
Visited June 2024
Forest Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Roge - Posted on 04 July 2024
On the day the nurse took my bloods and gave me good advice. On time and very helpful all round. Very pleased with the professionalism of all of the nursing team when ever I visit.
Visited April 2024
Forest Surgery has not yet replied.
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Review titled Very slow sometimes impossible to get appointment
Rated 2 stars out of 5
by Anonymous - Posted on 04 April 2024
I saw the doctor in February,and was told that a request to see a podiatrist would be Sent, as I have not received any information about an appointment, I asked at the end of March if it had been Sent,I was informed it was sent off on 14/03/2024, it took over a month for the request to even be Sent.
Visited March 2024
Review titled Forest Surgery
Replied on 11 April 2024
Thank you for your feedback. Please be reminded that the NHS is currently operating under considerable pressure however we assure you of our best efforts at all times.
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Review titled Incorrect procedures
Rated 1 star out of 5
by Anonymous - Posted on 06 June 2023
Had blood test but they used a hospital request rather than their own. Then when I went to get another one they refused. Had to go to hospital and get blood test on day of appointment and specialist had nothing to go on. They should never have used hospital request and their policies and procedures are pathetic. Waste of time. Will use other services from now on
Visited June 2023
Forest Surgery has not yet replied.
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Review titled Dreadful service
Rated 1 star out of 5
by Anonymous - Posted on 08 December 2022
Impossible to get through on the phone recently tried 3 times, hung on for 45mins, 34mins and 24mins and still didn't get through! Just as well it wasn't a real emergency!
Visited December 2022
Forest Surgery has not yet replied.
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Review titled Disgusting staff!
Rated 1 star out of 5
by Kerrianne Robson - Posted on 20 December 2022
Rude staff. Can never get an appointment. My 6year old daughter covered in a rash, high temp, sore throat. Called 111. She needs to be seen within 24 hour and they couldn't provide that and staff were very rude. Cant travel but told me to travel to seek help. Absolutely useless. Can never get an appointment for an adult and now I'm disgusted as I can't get one for a child either.
Visited December 2022
Forest Surgery has not yet replied.
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Review titled Extremely rude staff
Rated 1 star out of 5
by Anonymous - Posted on 25 November 2022
My son had an appointment today. I arrived 4 minutes early and attempted to log in to the machine which didn’t work. I then got in the queue and waited patiently with my 2 year old. After about 10 minutes of waiting (and nobody coming to reception to call our turn) I told the receptionist who looked at the time and told me I was late and had missed my appointment! I explained the time I logged in and that I was early and had been waiting! The nurse came out clearly furious she had to do the appointment (was his flu spray) and told me she had “already logged out”. I apologised even though I wasn’t in the wrong. She was moody and it was really unprofessional and unpleasant. I will try to change surgeries if I can.
Visited November 2022
Forest Surgery has not yet replied.
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Review titled No Appointments Ever
Rated 1 star out of 5
by Anonymous - Posted on 11 October 2022
Can never get an appointment, rude staff on the phone whenever you get through Have turned up at door at 0800 hours and told no appointments although the next person through the door got one straight away. When the doors were opened at 0815 the lady said for gods sake as I was there waiting A very unpleasant experience
Visited September 2022
Forest Surgery has not yet replied.
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Review titled Very good practice
Rated 4 stars out of 5
by Anonymous - Posted on 20 September 2022
I have been with this practice for 30 years and they have always served me well. In spite of staffing difficulties which affect all practices now, they are helpful, patient, tolerant. I always get a good result even it takes a bit longer than I or they would like. If urgent they will end over backwards to help.
Visited September 2022
Forest Surgery has not yet replied.