Fountayne Road Medical Practice
1A Fountayne Road, London, N16 7EAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled General health check up
by Riaz8907 - Posted on 20 October 2023
The duty nurse welcomed me to her surgery room. She first checked my present weight, thereafter she recorded my blood pressure from both arms, she recorded the readings from both the arms twice, she then took my blood from my right arm for further tests at the laboratory, she issued me with literature for a diabetic diet, once I reached home I went read the leaflet and found it very informative, i was then asked to drop the blood samples at the reception area She was very helpful and assisted me during the full examination with her Her assistances is much appreciated
Visited October 2023
Provided by Care opinion
Fountayne Road Medical Practice has not yet replied.
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Review titled Avoid this practice
Rated 1 star out of 5
by Anonymous - Posted on 23 October 2023
Been to this GP a handful of times and each and every time the visit has been appalling. The receptionist are extremely rude and will not answer your phone call whatsoever. The Gadhvi practice is one of the worst GPs you could join.
Visited October 2023
Review titled Fountayne Road Medical Practice
Replied on 03 November 2023
Dear Service User, I'm sorry to hear that your experience at the Gadhvi Practice has not been a positive one. If you would like to speak to me Paulette Kerr Practice Manager or the Practice Reception Manager Andre Hull we would happy to listen to your concerns regrading the practice.
Provided by Care opinion
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Review titled The doctor was polite and helpful
by Folawewo - Posted on 11 September 2023
I’m happy with the attention that I got concerning the problem with my thumb. The doctor was polite and helpful with my past issues that I showed her. They are are going to give medication to relieve my pain and the swelling on my feet.
Visited September 2023
Provided by Care opinion
Review titled Fountayne Road Medical Practice
Replied on 12 September 2023
Thank you for your feedback, we are happy you had a good experience and found the service is efficient
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Review titled A recurring swollen ankle
by TOMMYELLIE123 - Posted on 11 September 2023
Ankle has been swollen for a longtime. Was seen as a emergency appt...said i needed blood tests...was seen at the beginning of September and got blood tests sorted Thursday the next day. Quickly done...and before my holiday not when i get back
Visited September 2023
Provided by Care opinion
Review titled Fountayne Road Medical Practice
Replied on 12 September 2023
Thank you for your positive feedback, and that the emergency appointment provide the care that you needed. Your feedback will be shared with the rest of the practice.
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Review titled Getting a flu jab.
by castorqf58 - Posted on 24 September 2023
The staff at the reception are stars. I had my flu jab and it was in a caring and pleasant manner. Thanks very much. The service one gets at the surgery is most welcoming and pleasant and helpful from the top, the doctors the reception and all the other supporting staff. Thanks very much.
Visited September 2023
Provided by Care opinion
Fountayne Road Medical Practice has not yet replied.
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Review titled Receiving the flu jab and pneumonia jab
by cruxhe64 - Posted on 09 October 2023
Received the above jabs. Felt fine with the flu jab but my arm began to ache with the pneumonia jab. The nurse explained the procedure throughout and how I may feel.
Visited September 2023
Provided by Care opinion
Fountayne Road Medical Practice has not yet replied.
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Review titled Missed appointment
by Funmi812 - Posted on 01 October 2023
I forgot my flu jab appointment date but received alert to tell of my missed appointment then I went to the surgery to see what can be done on the day as I have to go back to work and the person at the reception rebooked it for me same day so I’m grateful for the service received at my surgery.
Visited September 2023
Provided by Care opinion
Review titled Fountayne Road Medical Practice
Replied on 04 October 2023
Dear Service User, Thank you for your feedback. I'm so glad the Reception team were able to help you and didn't cause any unnecessary delays. best wishes, Andre Hull Reception Manager
Provided by Care opinion
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Review titled Feeling respected and valued.
by vegapd53 - Posted on 10 September 2023
I was booked in for a follow up appointment and blood tests. I was pleasantly greeted by the receptionist. The health care assistant that did my review was professional and was able to answer my questions. I felt respected and valued.
Visited September 2023
Provided by Care opinion
Review titled Fountayne Road Medical Practice
Replied on 12 September 2023
Thank you for your review, we are happy you had a positive experience and found staff members pleasant and professional. I will feedback this back to all staff members
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Review titled Her bedside manner is the best I'd ever come across
by J.O - Posted on 13 August 2023
I suffer with White Coat Hypertension, the nurse immediately put me at ease, gave me some excellent advice, that no one has ever given me before. She was so patient with me, no rushing, and I felt totally safe with her. She also does my Smear test, and she is so amazing, efficient at performing them. Once, some time ago, she did the test, and I thought she was going to change her gloves, but she had completely finished. She is my favourite person in the clinic. Her bedside manner is the best I'd ever come across, and I've had 3 babies. She always manages to make me laugh, no matter how miserable I feel when I arrive.
Visited August 2023
Provided by Care opinion
Review titled Fountayne Road Medical Practice
Replied on 22 August 2023
Dear Service User, I am so glad that Margaret the Nurse made you feel at ease. Nurse Margaret will be delighted that you find her professional, friendly and caring and as a practice that is what we aim to for. Nurse Margaret appreciate you taking the time to leave such lovely feedback.
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Review titled Blood test
by indiahp78 - Posted on 28 August 2023
When I attended my blood test appointment . I was called in and told that one of the blood test bottles used for the blood test was not stocked in this practice , so I would have to book a blood test with another health centre on another day. I felt disappointed and frustrated as I was not told this information before my test. To have this blood test done I have cancelled a few different appointments and had booked annual leave from work for the blood test as I live far from here. If this information was better communicated I would not have to wait to see when I can book annual leave to have a blood test done, this just increases the waiting time for me and the practice. I would have liked to be better communicated so I can make arrangements accordingly and not waste my time.
Visited August 2023
Provided by Care opinion
Review titled Fountayne Road Medical Practice
Replied on 01 September 2023
Dear Service User, Firstly let me apologise that your day was not utilised in the best way, I can understand your disappointment and frustration. You made the effort to book this appointment taking annual leave and living a distance from the practice and not having test that you needed to be done on that day because the blood test bottle was out of stock. The blood test that was requested by the GP is not one that is done routinely in the GP practice due to this it is not blood test bottles that we usually stock. In the future we have told GPs if requesting this type of blood test to enquire with the nursing team if the blood test bottles are available and if not to order or redirect patient to have blood test done at the hospital. I hope the next time you visit the practice your experience will be more positive.
Provided by Care opinion