Framfield House Surgery
Ipswich Road, Woodbridge, Suffolk, IP12 4FDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Brilliant Practice
Rated 5 stars out of 5
by Craig Shaw - Posted on 29 August 2024
Framfield House is an excellent practice, all the staff are considerate, kind, caring, and do their very best to accommodate specific needs. My family, from my 91year old Mother to my teenage children use the surgery and cannot fault the wonderful service they provide. 5 star performance, well done!
Visited August 2024
Framfield House Surgery has not yet replied.
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Review titled Great, caring practice
Rated 5 stars out of 5
by Sue H - Posted on 05 August 2024
Both my husband and I have recently been diagnosed with life threatening conditions. The practice have been absolutely brilliant in their dogged determination to find the cause and in their aftercare. My husband had a problem getting a couple of items on his prescription from our local pharmacy, but the prescribing team sourced those items immediately. Great service all round
Visited July 2024
Framfield House Surgery has not yet replied.
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Review titled Impressive organisation
Rated 5 stars out of 5
by John Bubb - Posted on 11 June 2024
Had an excellent experience at my diabetic check and in particular with regard to my feet.. Staff were most kind,efficient and courteous. Thank you
Visited June 2024
Framfield House Surgery has not yet replied.
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Review titled Exceptional from a patient perspective
Rated 5 stars out of 5
by Anonymous - Posted on 25 April 2024
As a patient I have always found Framfield House to provide a very good service. When I last contacted reception I did not have to wait very long to speak to someone, which is usually the case and the reception staff member I spoke to was polite, professional and efficient. Previous interactions have been the same. The various doctors who have been involved in my care have mostly been very sympathetic and I cannot thank the practice enough for the care it has provided not only to myself but to wider family members over the years. Keep up the great work!
Visited April 2024
Framfield House Surgery has not yet replied.
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Review titled Excellent medical centre
Rated 5 stars out of 5
by Karl Daniels - Posted on 13 June 2024
I needed to see my GP fairly quickly and obtained an appointment easily at our very good medical facility in Woodbridge. It has a very good culture which is reflected in the attitude of the staff when I telephoned for the appointment.
Visited April 2024
Framfield House Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Peter Kimberley - Posted on 10 May 2024
I rang on a Monday morning to get a Doctors appointment at 8am I was given an appointment for 8.50am . I saw the Doctor and had returned home by 9.10am I have always received such excellent and courteous service and feel so fortunate to belong to this surgery.
Visited April 2024
Framfield House Surgery has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 10 May 2024
Son seen for an ultra sound at hospital at 10.15 am by 12 the practice rang to say the GP had reviewed and would like to see us. Absolutely first class service bearing in mind the demand and pressure the practice is under
Visited April 2024
Framfield House Surgery has not yet replied.
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Review titled Great Surgery
Rated 5 stars out of 5
by Mrs M Griffiths - Posted on 11 March 2024
We have been registered with Framfield for around 18 months now and the care is always exceptional! I needed an appointment for my son this week and it was the first time he has attended this surgery. Arranging the appointment was swift and very professional from the receptionist and the Nurse was just exceptional. Seen 5 minutes early, straight away she put him at ease, so friendly and down to earth, swiftly diagnosed his problem and sorted the medication! Upon chatting realised he was also struggling with very sore lips and sorted him something for that too! Above and beyond patient care! A recent appointment for myself with Dr G was another perfect example of how to treat your patients. She was reassuring, so friendly and just completely put me at ease. I am so pleased we made the move to Framfield!
Visited March 2024
Framfield House Surgery has not yet replied.
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Review titled Poor service
Rated 2 stars out of 5
by Claire - Posted on 11 March 2024
Had a bad head injury from falling on uneven paving,went to Surgery asking to see/speak to a Doctor, the receptionist asked for me and reported back I had to go to A&E as it was a 'head injury'.At no point did any member of medical staff come to see me,check on how I was or what state I was in.I was in pain, alone and had sustained an obvious injury to my face/head there was total lack of concern or care from the Surgery.
Visited February 2024
Framfield House Surgery has not yet replied.
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Review titled So kind and thoughtful
Rated 5 stars out of 5
by Anonymous - Posted on 04 March 2024
What a a great surgery. All the staff I’ve seen over the past few years have been great. Recently I saw a female doctor who absolutely brilliant, really happy, bubbly, and friendly too. I arrived feeling pretty low and I left feeling much happier and reassured. She also sent me to see a nurse straight away who was also so friendly and reassuring. Thank you :-)
Visited February 2024
Framfield House Surgery has not yet replied.