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Friarsgate Practice

Stockbridge Road, Weeke, Winchester, Hampshire, SO22 6EL

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Friarsgate Practice.


Reviews

Displaying 11 to 20 of 32

  1. Review titled Outstanding

    Rated 5 stars out of 5

    by Polly - Posted on 20 December 2023

    My mum recently had an accident abroad and there were lots of challenges getting her referred for surgery here and her notes sent over. The team at Friarsgate were extremely helpful, kind and professional. There were two members of staff from the Care Navigation Team and Document Management Team who were especially helpful. They were so supportive at a really difficult time and did an amazing job getting her the care she needed as soon as possible. We can’t thank you enough!!

    Visited December 2023

    Report as unsuitable

    Review titled Friarsgate Practice

    Replied on 21 December 2023

    We are sorry to hear about your mums accident, this muct have been such a stressful time for you all. We are thrilled to hear that you found our wonderful staff so helpful at this time. We hope mum is now on the mend but don't hesitate to be in touch for anymore support you need.

    Report as unsuitable


  2. Review titled Exemplary Practice

    Rated 5 stars out of 5

    by Dr Nick Allen - Posted on 07 December 2023

    The efficiency and speed of response of the care navigation team to online requests is most impressive.

    Visited December 2023

    Report as unsuitable

    Review titled Friarsgate Practice

    Replied on 08 December 2023

    Thank you for taking the time to give a review. We are thrilled that you have found the our wonderful Care Navigation team so efficient. We work hard to be as responsive as possible for our patients.

    Report as unsuitable


  3. Review titled Responsive and compassionate care

    Rated 5 stars out of 5

    by Anonymous - Posted on 22 February 2024

    I wanted to acknowledge how supported I felt at a very difficult time in my life. I was able to speak to a doctor when I needed it, and I felt he really to time to understand my situation and support me to find the best solution. I genuinely felt he cared and that I get the support I needed. Thankyou .

    Visited December 2023

    Report as unsuitable

    Review titled Friarsgate Practice

    Replied on 26 February 2024

    Thank you taking the time to give the practice feedback, we are always grateful to patients for doing this. We are so pleased to hear you feel you have been supported by the practice and such a difficult time. We hope things are now improving for you but please don't hesitate to contact the practice for any further support you require.

    Report as unsuitable


  4. Review titled Excellent practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 18 December 2023

    Absolutely superb practice understanding the needs of medicals for work, very accommodating and extremely helpful staff always going the extra mile and keeping you updated and I formed re cancellations..

    Visited December 2023

    Report as unsuitable

    Review titled Friarsgate Practice

    Replied on 20 December 2023

    Thank you for taking the time to give the practice such a wonderful review. We are so pleased to hear you found the service so accommodating and helpful as this is exactly what we strive to be.

    Report as unsuitable


  5. Review titled Dr & reception

    Rated 4 stars out of 5

    by Clive Boot - Posted on 05 December 2023

    Wonderful bright cheerful welcome at reception and a new in training for general practise Doctor that gave generously of time & advice

    Visited December 2023

    Report as unsuitable

    Review titled Friarsgate Practice

    Replied on 08 December 2023

    Thank for taking the time to give the practice a review. We are so pleased to hear that you found the reception staff and trainee GP so welcoming and helpful.

    Report as unsuitable


  6. Review titled Efficient service

    Rated 5 stars out of 5

    by William Brown - Posted on 30 November 2023

    I was very impressed by the professional service I received during my recent visit to the practice. Everybody was very friendly and helpful

    Visited November 2023

    Report as unsuitable

    Review titled Friarsgate Practice

    Replied on 06 December 2023

    Thank you for taking the time to give a review to the practice. We are so pleased to hear you have our service to be so professional, friendly and helpful, just how we dtrsive for it to be.

    Report as unsuitable


  7. Review titled Efficient service

    Rated 5 stars out of 5

    by Anonymous - Posted on 15 December 2023

    Required a private medical certificate at short notice. Initial phone call was friendly and provided an email address to contact with the Occupational health team,email sent and same day had phone call back offering appointment for the next day. Also received very detailed informative email to help with appointment. Easy, friendly, excellent and helpful service provided by the Occupational Health team. Many thanks

    Visited November 2023

    Report as unsuitable

    Review titled Friarsgate Practice

    Replied on 15 December 2023

    Thank you for taking the time to give the practice a review. We are so pleased to hear you found our occupational health service so helpful.

    Report as unsuitable


  8. Review titled Excellent practice

    Rated 5 stars out of 5

    by Peter Collings - Posted on 11 October 2023

    My GP is absolutely first class and a very nice decent person. Receptionist needs to talk much more quietly. Sometimes all the nearest waiting area can hear what she is saying to the patient when it might be confidential.

    Visited October 2023

    Report as unsuitable

    Review titled Friarsgate Practice

    Replied on 13 October 2023

    Thank you for taking the time to give feedback. We will of course review your suggestions and discuss further with the team.

    Report as unsuitable


  9. Review titled Rubbish attitude

    Rated 3 stars out of 5

    by Oksana Nikolenko - Posted on 11 October 2023

    Came with my 18 months old son for an urgent appointment today (2.50pm). Left without been seen at 3.25pm. Still don't know what to do - we haven't received any medical help, the problem is urgent. If the problem perists, we have to go to A&E - because our GP ignored my baby. What I'm doing now - looking for a private doctor to help my son. I'm a working mom, a taxpayer. Why this GP think my 18-months old son deserves this rubbish attitude?? They just ignored us

    Visited October 2023

    Report as unsuitable

    Review titled Friarsgate Practice

    Replied on 12 October 2023

    This review is not accurate. The practice will of course be in touch today to further review your child.

    Report as unsuitable


  10. Review titled Very lucky to be with friarsgate

    Rated 5 stars out of 5

    by Anonymous - Posted on 04 September 2023

    I’ve been with friarsgate off and on since my childhood (recently returned to winchester again) and I feel so lucky to have such a well run and well resourced practise to call upon. I’ve only ever had positive experiences and feel so thankful for the staff they have working there. Recently I had a flare up of a condition and was called back within an hour, perscribed some treatment late on a Friday which saw me through the weekend. Upon calling on the Monday following I was seen within two hours, and sent for follow up scans at hospital by the time I got home. I felt heard and comforted as well as being made to feel the clinician had time to listen and talk. This has often been the experience whoever you see. Thank you to all the caring staff and the well run practise - very appreciative for you all!

    Visited September 2023

    Report as unsuitable

    Review titled Friarsgate Practice

    Replied on 11 September 2023

    Thank you for taking the time to give the practice such a lovely review. We are so pleased to hear your experiences have been so positive. We hope you are now on the mend but, please don't hesitate to contact us if you need any further assistance.

    Report as unsuitable