Gardenia Practice
2A Gardenia Avenue, Luton, Bedfordshire, LU3 2NSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Dismissed easily
Rated 3 stars out of 5
by Nicole Brown - Posted on 10 April 2025
Every time I come into the doctors, I have my medication reduced, told I need to quit smoking, I need to have a healthy diet. When I explain my eating habits and that I went 2 years eating one meal a day, it's shrugged off. Yes I'm over weight, I have IBS which is triggered by natural sugars, again shrugged off. My anxiety and depression is still bad but I feel like I'm being forced to come off medication too early. I came in regarding my heart palpitations and how they happen at night, to have an ecg in the morning to be told "your ecg is fine" and im not going to get any further help with this. When I ask for help, being told every time I visit that I just need a healthy diet and need to stop smoking is not helping. It's making me more depressed. I am making an effort but not ever taken seriously. I don't know how I'm supposed to help myself with my issues when the help I try and get leaves me dark even more! I've been put on heart medication I'm not supposed to have because of my asthma and noone is changing it to one that won't affect it, my anti depressants are being reduced when I'm still extremely depressed and anxious and my heart palpitations aren't being taken seriously due to them now showing up on one ECG. I struggle finding the motivation to come to the doctors simply because I'm always worse off after attending.
Visited April 2025
Gardenia Practice has not yet replied.
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 07 April 2025
I had a pleasant experience i was listened to and diagnosed accordingly and treated right and given the needed prescription and had discussion of necessary steps to be taken
Visited April 2025
Gardenia Practice has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Zahid C - Posted on 22 April 2025
Our experience with the resident Dr has been exceptional. A highly skilled practitioner with excellent patient care. Very thorough examination, where all possible causes are being investigated to get to the root cause. Our faith has been restored in the NHS GP service. Keep up the great service. Thank you.
Visited April 2025
Gardenia Practice has not yet replied.
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Review titled So good
Rated 5 stars out of 5
by A j hinkley - Posted on 10 March 2025
Thanks to my my doctor and the surgery. You provide such a great service!!! I feel fully supported.
Visited March 2025
Gardenia Practice has not yet replied.
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Review titled Fantastic care and attention by the doctor over the phone.
Rated 5 stars out of 5
by CHRISTINE SELEMBA - Posted on 05 March 2025
My mother's on going issues with pain and COPD.He talked us both through her medications .About all the interactions too. He is arranging an xray for mums wrist pain. Just incase she has broken anything in a recent fall. A very productive conversation. Many thanks.
Visited March 2025
Review titled Gardenia Practice
Replied on 06 March 2025
Dear Christine, We are pleased you are happy with the service you received today and we aim to continue to care for your mum with the same level of care and attention. Kind Regards Rubee Ahmed Practice Manager
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Review titled Wonderful doctor
Rated 5 stars out of 5
by Anonymous - Posted on 05 February 2025
Good experience, I was seen on time as well as given explanation for the purpose of my visit to see my GP.
Visited February 2025
Review titled Gardenia Practice
Replied on 07 February 2025
Thank you for your comments about Gardenia and Marsh Farm Practice, I will pass those on to our doctors at our next team meeting.
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Review titled Amazing consultation
Rated 5 stars out of 5
by Lauren Denison - Posted on 19 February 2025
Receptionist was friendly and welcoming. The doctor i saw was kind and understanding, he explained everything in detail and answered everything I asked. It really feels like he cares. I was seen on time and didn't feel rushed at all. Thank you to all the staff for doing the hard but amazing job day in day out under such stresses.
Visited February 2025
Review titled Gardenia Practice
Replied on 06 March 2025
Dear Lauren, Thank you for your very kind comments, we will ensure our team hear about feelings on your recent encounter with the Practice. Kind Regards Rubee Ahmed Practice Manager
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Review titled Great improved practice
Rated 5 stars out of 5
by Laura Harris - Posted on 11 February 2025
Great practice and doctors. Very thorough and since the new triage system, appointments are much easier to book. We recently had an appointment and the doctor patiently listen and took the time to make sure we had the care and treatment we needed.
Visited February 2025
Review titled Gardenia Practice
Replied on 06 March 2025
Dear Laura, Thank you for your comments, the triage has enabled the practice to determine more appropriately when we need to see patients. This is a has made available time to see more patient. Kind Regards Rubee Ahmed Practice Manager
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Review titled Excellent care
Rated 4 stars out of 5
by Anonymous - Posted on 05 February 2025
Dr was efficient and very caring with my very upset unwell daughter, thoroughly checked her over and listened to my concerns and reassured me. Thank you
Visited February 2025
Review titled Gardenia Practice
Replied on 07 February 2025
Thank you for your comments about Gardenia and Marsh Farm Practice, I will pass those on to our doctors at our next team meeting.
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Review titled Marsh surgery
Rated 5 stars out of 5
by Anonymous - Posted on 22 January 2025
My Gp is kind with words while discharging his duties and also explain things well for you to understand the information he his trying to pass to you. He is a nice person Thank you Dr Shakoor
Visited January 2025
Review titled Gardenia Practice
Replied on 23 January 2025
Thank you for your comment which are very much appreciated and I will pass onto Dr Shakoor. Rubee Ahmed Practice Manager Gardenia and Marsh Farm Practice